Telephone Technician Salary
Men represent the vast majority of Telephone Technicians in the United States. People in this role can earn an average of $22.92 per hour nationwide. For the most part, Telephone Technicians enjoy their work and report high levels of job satisfaction. Most enjoy medical while more than half get dental coverage. Vision coverage is also available to a majority. The data in this summary comes from the PayScale salary survey.
Job Description for Telephone Technician
Telephone technicians are responsible for troubleshooting a variety of problems with telephones and restoring them to working condition. These technicians may work independently or in teams depending on the employer, and they must have in-depth knowledge of telephone systems and communications in general and stay up-to-date with all relevant technology as it improves over time.Read More...
Telephone technicians are often tasked with installing and repairing telephone systems and must be be good with their hands, as this work involves assembling and reassembling small computer hardware and telephone equipment. Some employers provide on-the-job training for this position, and these technicians must always stay updated regarding the best practices for installing phones, as technology is constantly changing and at an ever-faster pace. They must also understand why and how each part of the phone is used, specifically the wiring and lower-quality components, to prevent sub-optimal wiring configurations, and a willingness to grow and learn within the position is essential for success.
Telephone Technician Tasks
- Program and install telephone systems across a large customer base.
- Identify hardware or software problems and coordinate with vendors to find replacements if necessary.
- Respond to in-field call outs and troubleshoot issues.
Telephone Technician Job Listings
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Pay by Experience Level for Telephone Technician
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Telephone Technicians with a lot of experience tend to enjoy higher earnings. Workers in their first five years can expect to earn $34K, but people who have been around for five to 10 years earn a noticeably bigger sum of $47K. On average, Telephone Technicians make $52K following one to two decades on the job. Survey participants who have worked for more than two decades report bringing in $60K on average.