Very much a male-dominated career in the United States, Telephone Technicians earn an average of $22.86 per hour. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Work is enjoyable for Telephone Technicians, who typically claim high levels of job satisfaction. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$28,118 - $79,162
$28K
$68K
$79K
MEDIAN: $68,261
10%
50%
90%

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$14.86 - $33.67
$15
$23
$34
MEDIAN: $22.86
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$28,118 - $79,162  
   
Bonus
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,874 - $75,642  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 15
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$14.86 - $33.67  
   
Overtime
$21.57 - $51.48  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,874 - $75,642  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 82

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United States (change)

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Job Description for Telephone Technician

Telephone technicians are responsible for troubleshooting a variety of problems with telephones and restoring them to working condition. These technicians may work independently or in teams depending on the employer, and they must have in-depth knowledge of telephone systems and communications in general and stay up-to-date with all relevant technology as it improves over time.

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Telephone Technician Tasks

  • Program and install telephone systems across a large customer base.
  • Identify hardware or software problems and coordinate with vendors to find replacements if necessary.
  • Respond to in-field call outs and troubleshoot issues.

Telephone Technician Job Listings

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Pay by Experience Level for Telephone Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Telephone Technicians with a rich background of experience are typically rewarded with larger paychecks. Although individuals who have less than five years' experience earn $34K on average, people with five to 10 years benefit from a notably larger average of $43K. People with 10 to 20 years of experience make an average of about $53K in this role. Telephone Technicians who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $59K.

Related Job Salaries

Key Stats for Telephone Technician

Gender

Female
7 %
Male
93 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 15 votes.
042
Less than 1 year
1%
1-4 years
18%
5-9 years
11%
10-19 years
28%
20 years or more
42%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Telephone Technician Salaries

Late-Career
up arrow 14%

Experienced
up arrow 4%

National Average
$51,000

Mid-Career
up arrow 17%

Entry-Level
up arrow 34%

Skills That Affect Telephone Technician Salaries

National Average
$51,000

Fiber
up arrow 11%

Systems Troubleshooting
up arrow 26%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 15 votes.

Gender

Female
7 %
Male
93 %

Years of Experience

Less than 1 year
1%
1-4 years
18%
5-9 years
11%
10-19 years
28%
20 years or more
42%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 71%
vision benefits
Vision: 65%
dental benefits
None: 13%
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