A teller supervisor in banking must thrive in three key skill areas. They must be excellent managers who are able to handle any issues involving employees in their area of responsibility; these management duties can include dealing with staff complaints, training needs, and scheduling requests. Teller supervisors must also have excellent customer service skills to deal with the bank's clients efficiently and effectively, ensuring their needs are met and satisfactorily resolving issues. Additionally, the teller supervisor in banking must be able to excel in handling financial transactions and money. The teller supervisor in banking may be responsible for securing and controlling the contents of the bank vault and ensuring that proper levels of cash are available in the bank.
Teller Supervisor, Banking Tasks
Ensure all bank policies are followed for cash handling, operations, safety, and customer service.
Manage tellers, including hiring, training, supervision, and evaluation.