Teller Supervisor, Banking Salary
Job Description for Teller Supervisor, Banking
A teller supervisor in banking must thrive in three key skill areas. They must be excellent managers who are able to handle any issues involving employees in their area of responsibility; these management duties can include dealing with staff complaints, training needs, and scheduling requests. Teller supervisors must also have excellent customer service skills to deal with the bank's clients efficiently and effectively, ensuring their needs are met and satisfactorily resolving issues. Additionally, the teller supervisor in banking must be able to excel in handling financial transactions and money. The teller supervisor in banking may be responsible for securing and controlling the contents of the bank vault and ensuring that proper levels of cash are available in the bank.Read More...
The person in this position can expect to help their tellers in dealing with large transactions, customers who are having issues, and daily teller issues as they arise. It can be expected for the banking teller supervisor to train the tellers they oversee and to ensure that they are performing their jobs efficiently and effectively. This may involve providing feedback, praise, and reprimands, as needed.
Experience in banking, such as in a teller position, or work in a retail environment in which they handled money frequently is required for potential teller supervisors. Management and customer service experience is also essential for this position. A high school diploma or equivalent is generally the minimum educational requirement.
Teller Supervisor, Banking Tasks
- Manage tellers, including hiring, training, supervision, and evaluation.
- Ensure all bank policies are followed for cash handling, operations, safety, and customer service.
Common Career Paths for Teller Supervisor, Banking
Banking Teller Supervisors who transition into an Operations Manager role may receive large pay increases as the latter position pays an average $59K per year. When Banking Teller Supervisors are ready for the next step in their careers, they often become Assistant Branch Managers of Banking or Banking Branch Managers. Those roles pay an additional $7K and $20K, respectively.
Teller Supervisor, Banking Job Listings
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Popular Employer Salaries for Teller Supervisor, Banking
Banking Teller Supervisors flock to The PNC Financial Services Group, Inc., Wells Fargo Bank, Bank of America Corp. (BOFA), Chase Bank, and Capital One Financial Corp, highly regarded companies that employ a generous number of people in this profession. With a median salary of $38K, Bank of America Corp. (BOFA) offers Banking Teller Supervisors the highest pay. However, earnings don't seem to live on a large spectrum; they generally peter out at $31K and are capped at $52K. Banking Teller Supervisors will also find cushy salaries at Capital One Financial Corp (+$38K), SunTrust Banks Inc. (+$37K), and Wells Fargo Bank (+$35K).
Others at the bottom of the scale for this job include U.S. Bank at $28K, The PNC Financial Services Group, Inc. at $30K, and Huntington Bancshares Inc, where $30K is the norm.
Popular Skills for Teller Supervisor, Banking
Banking Teller Supervisors report using a diverse set of skills on the job. Most notably, skills in Customer Relations, Team Leadership, Sales Management, and Operations Management are correlated to pay that is above average, with boosts between 4 percent and 8 percent. Skills that seem to negatively impact pay include Banking. For most people, competency in Customer Service indicates knowledge of Sales.
Pay by Experience Level for Teller Supervisor, Banking
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Banking Teller Supervisors, extensive experience does not lead to significantly more money. Survey participants with less than five years' experience report a median income of $30K, and earnings aren't much higher for respondents who have five to 10 years under their belts; respondents in the latter group report a median of just $32K. On average, Banking Teller Supervisors make $34K following one to two decades on the job. In the end, more experience does seem to mean larger paychecks; seasoned Banking Teller Supervisors with more than 20 years of experience earn a predictably higher median salary of $37K.
Pay Difference by Location
With a pay rate for Banking Teller Supervisors that is 24 percent greater than the national average, New York offers a comfortable salary for those in this profession. Banking Teller Supervisors will also find cushy salaries in Seattle (+5 percent) and Philadelphia (+3 percent). Cleveland is home to the smallest salaries in the field, lagging the national average by 17 percent. Employers in Columbus and Toledo also lean toward paying below-median salaries (13 percent lower and 11 percent lower, respectively).