Temporary receptionists have many of the same duties as receptionists in permanent positions; however, temporary receptionists are simply filling in for receptionists until they can return. Depending on the employer, temporary receptionists must learn about the various rules and regulations at particular facilities and are generally responsible for answering customers' questions and occasionally resolving concerns for dissatisfied customers, as well as answering phones, filing documents, and working on a computer for the majority of the shift. Temporary receptionists are also occasionally tasked with sifting through applications of potential employees and referring them to the human resources department or management.
Experience in customer service is highly beneficial for this position, as temporary receptionists work closely with the general public. Many employers prefer that temporary receptionists have prior experience in clerical work involving data entry and filing responsibilities, as well as exceptional typing skills; required words-per-minute (wpm) may vary depending on the employer, as well. A high school diploma is usually a minimum requirement, and some facilities may even prefer those with a bachelor’s degree. Temporary receptionists work primarily indoors in an office environment.
Temporary Receptionist Tasks
- Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
- Operate telephone switchboard to answer, screen, route calls and relays messages.
- Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
- Process outgoing mail and receive deliveries.