Training consultants are responsible for implementing training processes and procedures within a company. This involves making suggestions and contributions for supplemental materials, hands-on instruction for the company's employees, and conducting orientation meetings for new employees, as well as developing new exercises to continuously develop current employees. The training consultant provides strategies and ideas for training-related projects and initiatives, so they must stay up to date with the latest content from vendor meetings and training workshops. In addition to working directly with training employees and their supervisors, training consultants regularly report to upper management in meetings and reports.
The training consultant typically works in an office environment, but travel and videoconferencing to remote locations may be required. They typically work during standard business hours, but workshop attendance and travel may require additional flexibility.
These positions generally require a bachelor's degree in a relevant field, as well as extensive related experience with a proven track record of success in training development. Specialized knowledge of a particular company's field of work is ideal, but the specific employer will determine whether this is required or simply preferred. In some companies, training consultants must be able to operate machinery and equipment specific to the field of work. Other tools used on the job vary, but commonly include computer software such as the Microsoft Office suite, Microsoft Sharepoint, AutoDesk Vault, DropBox, IBM FileNet, and other collaboration suites suitable for e-learning. Individuals in this position must have strong leadership and interpersonal skills to effectively communicate with and motivate employees.
Training Consultant Tasks
Create and update training databases and curriculum.
Follow curriculum to train target audiences virtually and in person.
Obtain and analyze feedback and performance data through a variety of mechanisms.
Learn new materials and develop curriculum to teach the information to a variety of audiences.
Act as internal consultant to troubleshoot and resolve training problems.