Dental treatment coordinators explain treatment options to patients and help determine these clients' best option. They use everyday language to explain why treatment is necessary and what specific options would entail. Once a treatment is chose by the patient, dental treatment coordinators lay out potential payment plans and explain the next steps in treatment. Dental coordinators also help determine ways to improve office efficiency and workflow, presenting these ideas to supervisors and helping to carry them out. Day-to-day responsibilities as a dental treatment coordinator include outlining dental options for clients, interacting regularly with the dentist, providing payment plans for patients, and answering phone calls or emails from patients that have any questions about treatments. Dental treatment coordinators typically work full in a dental office.
Previous experience in a similar position is generally required for this position. Educational requirements vary by employer, although a bachelor's degree may be required. Other skills needed include knowledge of basic and advanced dental terminology and being comfortable with presenting dental information to patients. Excellent communication skills, the ability to understand a diagnosis given by a dentist, and the ability to multitask are required as well. Treatment coordinators may be required to use dental software, so basic computer skills and knowledge of dental software may be preferred.
Treatment Coordinator, Dental Tasks
Educate patient on individual treatment plan for given diagnosis.
Discuss payment plans, pre-estimates and patient follow-up.
Conduct dental patient relations.
Implement financial policies.