Unit clerks are normally responsible for providing clerical services to the nursing department, helping the department stay efficient and effective. They also act as a resource to all departments to help maintain and troubleshoot office equipment, as well as perform data entry, maintain patient charts, transcribe orders, and file documents. Additionally, unit clerks answer telephone calls, as well as deliver messages to patients, doctors, and nurses. Other tasks performed by unit clerks include keeping track of patient appointments, delivering mail and flowers to the patients, recording lab reports, and ordering prescriptions, among others.
Unit clerks generally work full time in a health care facility. They are typically required to sit in a stationary position for long periods of time. Because this position generally takes place in a health care setting, the unit clerk maybe exposed to some level of disease and different types of body fluids.
A high school diploma or equivalent is generally the minimum educational requirement for this position. Along with that, unit clerks should have familiarity with basic medical terminology and at least one year of work experience in the medical field. They also need to be proficient with basic computer programs, as well as with various forms of communication devices such as phones and paging systems. Unit clerks should possess strong interpersonal, communication, and multitasking skills, and they must be able to work well in a team environment.
Unit Clerk Tasks
Answer telephones and direct calls to appropriate staff.
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
Transfers patient's data from nurse's notes and physician's orders onto medical records and charts.
Maintain medical records, technical library and correspondence files.
Prepare new patient medical records files prior to exam.