User Support Analyst Salary

User Support Analysts in the United States can expect wages of $46K per year on average. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Work is enjoyable for User Support Analysts, who typically claim high levels of job satisfaction. Male User Support Analysts are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. Respondents to the PayScale salary survey provided the data for this report.
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$36,423 - $71,321
$36K
$46K
$71K
MEDIAN: $46,460
10%
50%
90%

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$15.10 - $25.02
$15
$19
$25
MEDIAN: $19.05
10%
50%
90%

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$0$71K
Salary $36,423 - $71,321
Bonus $0.00 - $9,863
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,434 - $58,734
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 25
Hourly Data $0$37
Hourly Rate $15.10 - $25.02
Overtime $22.81 - $37.59
Annual Data $0$58K
Bonus $0.00 - $9,863
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,434 - $58,734
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 20

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for User Support Analyst

  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.
  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.

User Support Analyst Job Listings

Pay by Experience Level for User Support Analyst

Pay by Experience for a User Support Analyst has a positive trend. An entry-level User Support Analyst with less than 5 years of experience can expect to earn an average total compensation of $44,000 based on 27 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A User Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 15 salaries. An experienced User Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 15 salaries. A User Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $53,000 based on 5 salaries.

Related Job Salaries

Key Stats for User Support Analyst

Gender

Female
21 %
Male
79 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.
1-4 years
47%
5-9 years
27%
10-19 years
13%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects User Support Analyst Salaries

▲23%

Late-Career
▲18%

National Average
$45,000

▼1%

▼4%

Skills That Affect User Support Analyst Salaries

Software Installation & Upgrade
▲12%



National Average
$45,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

1-4 years
47%
5-9 years
27%
10-19 years
13%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 71%
vision benefits
Vision: 59%
no benefits
None: 18%
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