User Support Analyst Salary (United States)

A User Support Analyst earns an average salary of $46,297 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. Experience has a moderate effect on pay for this job.
User Support Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,712 - $60,611
(Median)
34K
46K
55K
61K
MEDIAN: $46,296
10%
50%
75%
90%
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User Support Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$15.06 - $31.35
(Median)
15
23
31
MEDIAN: $18.00
10%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$33,712 - $60,611  
   
Bonus
$0.00 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,876 - $61,046  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 45
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$15.06 - $31.35  
   
Overtime
$22.81 - $46.15  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $4,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,876 - $61,046  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 37
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Job Description for User Support Analyst

  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.
  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.

User Support Analyst Job Listings

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Popular Skills for User Support Analyst

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Experience Affects User Support Analyst Salaries

Experienced
up arrow 17%
Mid-Career
up arrow 2%
National Average
$43,000
Entry-Level
up arrow 8%

Skills That Affect User Support Analyst Salaries

Systems Troubleshooting
0%
National Average
$43,000
Software Installation & Upgrade
up arrow 1%
Help Desk / Desktop Support
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 19 votes.

Gender

Female
18%
female alumni
 
Male
82%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
41%
5-9 years
23%
10-19 years
30%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 95% dental benefits Dental: 81%
vision benefits Vision: 70% employee benefits None: 5%