User Support Analyst Salary

User Support Analysts in the United States can expect wages of $47K annually on average. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. Male User Support Analysts are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. Job satisfaction for User Support Analysts is high. The numbers in this rundown were provided by PayScale's salary survey participants.
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$36,731 - $70,976
$37K
$47K
$71K
MEDIAN: $46,973
10%
50%
90%

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$15.21 - $24.95
$15
$19
$25
MEDIAN: $18.77
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$36,731 - $70,976  
   
Bonus
$0.00 - $9,696  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,842 - $57,422  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 27
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$15.21 - $24.95  
   
Overtime
$22.81 - $37.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $9,696  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,842 - $57,422  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 21

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for User Support Analyst

  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.
  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.

User Support Analyst Job Listings

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Pay by Experience Level for User Support Analyst

Pay by Experience for a User Support Analyst has a positive trend. An entry-level User Support Analyst with less than 5 years of experience can expect to earn an average total compensation of $44,000 based on 27 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A User Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 15 salaries. An experienced User Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 15 salaries. A User Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $53,000 based on 5 salaries.

Related Job Salaries

Key Stats for User Support Analyst

Gender

Female
25 %
Male
75 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.
1-4 years
48%
5-9 years
27%
10-19 years
13%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects User Support Analyst Salaries

▲23%

Late-Career
▲17%

National Average
$45,000

▼2%

▼4%

Skills That Affect User Support Analyst Salaries

Software Installation & Upgrade
▲11%



National Average
$45,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

1-4 years
48%
5-9 years
27%
10-19 years
13%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 71%
vision benefits
Vision: 60%
no benefits
None: 17%
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