A User Support Analyst earns an average salary of $45,649 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.Pay goes up steadily as a this job becomes more experienced.
User Support Analyst Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,482 - $63,107
(Median)
30K
37K
46K
56K
63K
MEDIAN: $45,649
10%
25%
50%
75%
90%
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User Support Analyst Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.83 - $31.04
(Median)
15
17
24
31
MEDIAN: $19.00
10%
25%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$30,482 - $63,107  
   
Bonus
$0.00 - $3,945  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,270 - $64,294  
PayScale
Country: United States | Currency: USD | Updated: 23 Apr 2014 | Individuals Reporting: 97
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$14.83 - $31.04  
   
Overtime
$21.59 - $45.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $3,945  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,270 - $64,294  
PayScale
Country: United States | Currency: USD | Updated: 23 Apr 2014 | Individuals Reporting: 97
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User Support Analyst Job Listings

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Job Description for User Support Analyst
  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.
  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.
Popular Skills for User Support Analyst
Related Job Salaries

Experience Affects User Support Analyst Salaries

Mid-Career
up arrow 5%
National Average
$44,000
Entry-Level
up arrow 9%

Skills That Affect User Support Analyst Salaries

Software Installation & Upgrade
0%
National Average
$44,000
Systems Troubleshooting
up arrow 1%
Help Desk / Desktop Support
up arrow 4%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 20 votes.
Gender
Female
22%
female alumni
 
Male
78%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
40%
5-9 years
25%
10-19 years
27%
20 years or more
6%
Common Health Benefits
medical benefits Medical: 91% dental benefits Dental: 82%
vision benefits Vision: 70% employee benefits None: 7%
Find Out Exactly What You Should Be Paid
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