User Support Specialist Salary

User Support Specialists in the United States can expect wages of $44K annually on average. Earnings generally vary between $30K and $60K per year. Generally, women make up less than a third of all User Support Specialists who answered the questionnnaire. Job satisfaction is high and work is enjoyable for most User Support Specialists. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the larger part. The numbers in this rundown were provided by PayScale's salary survey participants.

$32,119 - $62,144
(Median)
$32K
$44K
$62K
MEDIAN: $44,073
10%
50%
90%

Add this chart to your site: 640px    300px

$13.44 - $27.62
(Median)
$13
$18
$28
MEDIAN: $18.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$32,119 - $62,144  
   
Bonus
$0.00 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,976 - $59,598  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 75
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18$36$54
Hourly Rate
$13.44 - $27.62  
   
Overtime
$17.67 - $51.17  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $2,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,976 - $59,598  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 51

Find Out Exactly What You Should Be Paid

United States (change)

- OR -

Log in with LinkedIn

Comp Managers Click Here »

Job Description for User Support Specialist

  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.
  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.

User Support Analyst Job Listings

Search for more jobs:


Related Job Salaries

United States (change)

Experience Affects User Support Specialist Salaries

Experienced
up arrow 21%

National Average
$42,000

Mid-Career
up arrow 5%

Entry-Level
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 34 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
3%
1-4 years
44%
5-9 years
21%
10-19 years
28%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 78%
vision benefits Vision: 63% employee benefits None: 10%