User Support Specialist Salary
Median pay for User Support Specialists in the United States lies in the neighborhood of $45K per year. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to the greater part. Job satisfaction is reported as high by the vast majority of workers. The majority of User Support Specialists (67 percent) who took the survey are men. This report is based on answers to PayScale's salary questionnaire.
Job Description for User Support Specialist
- Perform software installation, configuration, and maintenance to set up and maintain systems.
- Analyze incident logs and escalate systemic software or hardware problems.
- Create and update accounts and customized workstations, and log all inventory.
- Troubleshoot hardware and software problems, and track overall and specific concerns.
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Pay by Experience Level for User Support Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Those who have worked for fewer than five years take home a median salary of $42K, and workers with five to 10 years of experience earn a higher $46K on average. User Support Specialists with one to two decades of relevant experience report an average salary of approximately $54K. Survey participants with more than two decades under their belts actually report earning less than people with less experience; the former take home only $45K on average.
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Key Stats for User Support Specialist
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