Get a Salary Report for



- Compare Your Salary
- Evaluate a Job Offer


- Price a New Hire
- Give a Raise



- Benchmark Jobs
- Create a Comp Plan

User Support Specialist Salary (United States)

The average pay for a User Support Specialist is $43,300 per year. Experience has a moderate effect on income for this job. Most people with this job move on to other positions after 20 years in this career.
User Support Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,927 - $60,200
(Median)
29K
37K
43K
50K
60K
MEDIAN: $43,300
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px
User Support Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.96 - $27.67
(Median)
13
15
19
25
28
MEDIAN: $18.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,927 - $60,200  
   
Bonus
$0.00 - $3,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,012 - $59,357  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 73
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$12.96 - $27.67  
   
Overtime
$16.49 - $50.30  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $3,040  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,012 - $59,357  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 41
Is User Support Specialist your job title? Get a personalized salary report!
Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Job Description for User Support Specialist

  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.
  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.

User Support Analyst Job Listings

Search for more jobs:
job title / company
location

Related Job Salaries

Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -

Experience Affects User Support Specialist Salaries

Experienced
up arrow 20%
Mid-Career
up arrow 3%
National Average
$43,000
Entry-Level
up arrow 8%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 34 votes.

Gender

Female
23%
female alumni
 
Male
77%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
47%
5-9 years
19%
10-19 years
28%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 9%