The average salary for a User Support Specialist is $42,008 per year. People in this job generally don't have more than 20 years' experience.
User Support Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,611 - $60,820
(Median)
29K
36K
42K
50K
61K
MEDIAN: $42,007
10%
25%
50%
75%
90%
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User Support Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$13.69 - $27.81
(Median)
14
16
19
25
28
MEDIAN: $19.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,611 - $60,820  
   
Bonus
$0.00 - $2,124  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,870 - $59,757  
PayScale
Country: United States | Currency: USD | Updated: 16 Apr 2014 | Individuals Reporting: 109
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$13.69 - $27.81  
   
Overtime
$16.13 - $49.91  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $2,124  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,870 - $59,757  
PayScale
Country: United States | Currency: USD | Updated: 16 Apr 2014 | Individuals Reporting: 109
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Job Description for User Support Specialist
  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.
  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.
Related Job Salaries

Experience Affects User Support Specialist Salaries

Experienced
up arrow 23%
National Average
$43,000
Entry-Level
up arrow 9%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 32 votes.
Gender
Female
23%
female alumni
 
Male
77%
male alumni
Years of Experience
Less than 1 year
3%
1-4 years
49%
5-9 years
18%
10-19 years
28%
20 years or more
3%
Common Health Benefits
medical benefits Medical: 89% dental benefits Dental: 73%
vision benefits Vision: 63% employee benefits None: 11%
Find Out Exactly What You Should Be Paid
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