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User Support Specialist Salary

User Support Specialists in the United States can expect to earn an average of $44K annually. Pay ranges from $30K on the low end to $60K per year on the high end. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a majority. Most User Support Specialists report high levels of job satisfaction. Most User Support Specialists survey respondents are men (79 percent).

$32,053 - $62,510
(Median)
$32K
$44K
$63K
MEDIAN: $44,244
10%
50%
90%

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$13.77 - $27.62
(Median)
$14
$18
$28
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$32,053 - $62,510  
   
Bonus
$0.00 - $2,517  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,300 - $59,676  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 74
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18$36$54
Hourly Rate
$13.77 - $27.62  
   
Overtime
$19.92 - $51.34  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $2,517  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,300 - $59,676  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 51

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United States (change)


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Job Description for User Support Specialist

  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.
  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.

User Support Analyst Job Listings

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Related Job Salaries

United States (change)

Experience Affects User Support Specialist Salaries

Experienced
up arrow 22%

National Average
$43,000

Mid-Career
up arrow 4%

Entry-Level
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 33 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
22%
10-19 years
27%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 79%
vision benefits Vision: 64% employee benefits None: 11%
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