User Support Specialist Salary (United States)

The average salary for a User Support Specialist is $42,275 per year. People in this job generally don't have more than 20 years' experience.
User Support Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,473 - $61,042
(Median)
28K
36K
42K
49K
61K
MEDIAN: $42,275
10%
25%
50%
75%
90%
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User Support Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$13.18 - $27.67
(Median)
13
16
19
25
28
MEDIAN: $19.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,473 - $61,042  
   
Bonus
$0.00 - $3,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,320 - $59,677  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 110
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$13.18 - $27.67  
   
Overtime
$16.13 - $49.91  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $3,040  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,320 - $59,677  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 110
Is User Support Specialist your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:
Job Description for User Support Specialist
  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.
  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.

User Support Specialist Job Listings

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Related Job Salaries

Experience Affects User Support Specialist Salaries

Experienced
up arrow 22%
National Average
$43,000
Entry-Level
up arrow 8%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 33 votes.
Gender
Female
21%
female alumni
 
Male
79%
male alumni
Years of Experience
Less than 1 year
3%
1-4 years
47%
5-9 years
20%
10-19 years
27%
20 years or more
3%
Common Health Benefits
medical benefits Medical: 90% dental benefits Dental: 74%
vision benefits Vision: 63% employee benefits None: 10%
Find Out Exactly What You Should Be Paid
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Years in Field/Career:
Location:
United States (change)
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