Utility clerks perform a wide variety of tasks, including covering for other workers as needed. For example, while working in a grocery store, the utility clerk helps maintain the store's appearance through tasks such as cleaning spills, maintaining the restrooms, cleaning equipment, and responding to other service calls. Some utility clerks may be expected to help stock merchandise, perform price checks, assist customers in locating a product, and retrieve supplies and merchandise from the backroom. The utility clerk report to their manager and works regularly with other employees in the company.
The utility clerk may work for a large variety of companies, ranging from grocery stores to retail stores to other institutions. The utility clerk may work in a wide variety of industries, but they most commonly work in food-related companies such as grocery stores. The job is often physically demanding, as the utility clerk is in charge of lifting, pushing, and pulling various items throughout their shift and often work on their feet. During their shift, the utility clerk may also be bending and crouching.
There is generally no formal education required for this position, but some employers may require a high school diploma or equivalent. Most companies do not require any previous experience, with training provided on the job if needed.
Utility Clerk Tasks
- Create and collect on monthly utility bills, including printing statements.
- Interact with clients to accept and post payments, answer questions, and discuss timelines.
- Document accounts payable and receivable, and create ad hoc and monthly reports.