Veterinary practice managers' responsibilities are based around the smooth handling and organization of their veterinary practice, including client satisfaction, staff relations, and profitability. They typically work in veterinary offices, animal hospitals, and similar facilities. Day-to-day tasks include optimizing scheduling processes, hiring and training employees, creating budgets, and auditing the practice for regulatory standards and performance. This position require substantial communication with job applicants and employees, which varies in volume based on the size of the practice. For example, in large practices, managers typically work with teams to ensure all duties are adequately covered. Generally, the veterinary practice manager's work is largely independent, but it requires regular communication and reporting to supervisors.
Veterinary practice managers typically work in an indoor environment. They may be exposed to potential hazards related to the presence of animals (including sick animals). Work hours vary based on selected shifts and the specific office, but they often require weekend and evening hours. Applicants are usually expected to have some skills with management, finances, customer service, staff relations, and other fields, but knowledge of medical and veterinary subjects are beneficial.
Educational and work requirements vary by employer. Jobs in smaller practices are often more open to entry-level applicants with a bachelor's degree and a preference for some veterinary training. Jobs in larger facilities often have a more demanding workload and pace, so they often require experience in similar positions as well.
Veterinary Practice Manager Tasks
Offer customer service solutions and mediate client issues.
Provide financial services for the practice, including payroll, customer accounts, and budget.
Ensure compliance with workplace policy and all state and federal regulations.
Support veterinary doctor team and organize all staff activity.
Hire, train, and periodically review practice personnel.