Waiter/Waitress Captain Salary
The average Waiter or Waitress Captain in the United States can expect to rake in roughly $8.17 per hour. Job satisfaction is reported as high by the vast majority of workers. Men working as Waiter or Waitress Captains who took the survey just slightly outnumber women at 55 percent. About one in four report receiving medical coverage from their employers and approximately one in six collect dental insurance. The data in this summary comes from the PayScale salary survey.
Job Description for Waiter/Waitress Captain
The waiter/waitress captain is the person that has been put in charge of the rest of a restaurant's serving staff. They generally are promoted to this position after having worked as a waiter/waitress first at a given restaurant. This person must be familiar with everything the restaurant has to offer: This includes menus, bar items, entertainment and any other thing a customer might ask about. Though they oversee the dining room and lead the serving staff, they usually still wait on tables.Read More...
Job requirements can include training new servers, creating a fair and effective floor plan for a given shift, and overseeing the shift changes and the transfer of tables from the server whose shift is ending to the server whose shift is beginning. Waiter/waitress captains are in charge of assigning side work (such as restocking utensils, napkins, silverware, etc.), monitoring side stations, and they decide who can go home first on a slower shift or at the end of a shift. The waiter/waitress captain also has to make sure everyone is following the policies and regulations set forth by the restaurant, and they have the authority to write up those who break the rules.
The waiter/waitress captain must establish communication lines between the front of the house and the back of the house. When something has sold out it is the duty of the waiter/waitress captain to quickly inform the serving staff and inform them of any additions or replacements on the menu. The waiter/waitress captains are in charge till their shift ends, so they must be able to handle any situation that may occur. As such, being professional, demonstrating strong leadership and communication skills and being fair are all valued traits in waiter/waitress captains.
Waiter/Waitress Captain Tasks
- Communicate and coordinate with serves and kitchen staff.
- Schedule and oversee team of servers.
- Take food and beverage orders, give food orders to kitchen and deliver orders.
- Ensure proper levels of sanitation and cleanliness
Waiter/Waitress Captain Job Listings
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Pay by Experience Level for Waiter/Waitress Captain
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Workers in their first five years can expect to earn $26K, but people who have been around for five to 10 years earn a noticeably bigger sum of $31K. People with 10 to 20 years of experience make an average of about $35K in this role. For some reason, Waiter or Waitress Captains with more than two decades of experience report lower paychecks overall; the median sum in this group sits near $26K.