A waiter/waitress who works in a hotel generally serves food and/or drinks to the hotel's patrons. A hotel's waiter/waitress job typically includes seating customers, giving them menu suggestions, taking their food and drink orders, delivering the food and preparing the bill for it. A college or advanced degree is generally not required for this type of position; many waiters/waitresses only have a high school diploma or GED. There may, however, be an age restriction for applicants who apply for this kind of job if the establishment serves alcoholic beverages. Regardless, the waiter/waitress should be proficient in math, be able to run a cash register, have good people skills and legible hand writing. This job can be demanding both physically and mentally demanding due to the heavy lifting, long hours that are often required, the need to be on one's feet most of the time and the large amount of walking that's inherent in a restaurant or bar setting.
While being a waiter/waitress requires good people skills, it never hurts to have a good sense of humor and to be courteous, polite and friendly when unexpected situations arise that need to be handled in a delicate matter in order to keep the customer happy. Other possible duties of a waiter/waitress hotel worker may include cleaning tables, refilling condiments, sweeping the floors, washing dishes, and occasionally plating or garnishing the food in order to provide the fastest quality service possible to the customer which ensures that they will come back again and again.
Waiter/Waitress, Hotel Tasks
- Present check for payment and provides change as needed.
- Take food and beverage orders, give food orders to kitchen and deliver orders.
- Maintain table appearance by pre-bussing, check drink levels and remove clutter.
- Keep station clean, set up and take down station tables appropriately.