Ward clerks are responsible for a variety of clerical and administrative duties related to patient care in a clinic or hospital ward. Tasks performed by the ward clerk include greeting patients, answering phone calls, handling general inquiries, gathering test results and other lab reports, and directing results and reports to the appropriate medical staff member. Ward clerks also retrieve medication and distribute it to the proper caregivers, and they may retrieve blood products or equipment from other departments as needed. Under the supervision of their medical staff supervisor (such as a charge nurse or clinic manager), they update medical records as needed. Ward clerks transcribe verbal orders and complete request forms for tests and referrals to other departments when ordered by medical professionals. Additionally, they direct visitors to appropriate departments and deliver patient mail.
Ward Clerk Tasks
Provide clerical support, including giving patients documentation and instructional materials.
Monitor and interpret live patient data, identifying problems.
Transcribe and enter orders and notes for hospital staff.