Warehouse leads are responsible for the operation and supervision of all warehouse activities. They ensure all employees and activities are operating within designated safety standards, as well as make sure all stock is received and processed in accordance with proper procedures. Other duties include processing and requisitioning supplies; delivering, processing, and packaging merchandise for shipment; and assisting with any security measures necessary. Additionally, warehouse leads are responsible for training, scheduling, and supervising subordinates. They ensure sufficient staffing to handle their workload during shifts, as well as review and ensure all work is conducted in the proper manner. Warehouse leads also handle the reviewing of (and possible resolution of) personnel complaints and grievances ensuring compliance with appropriate company procedures.
This position generally requires a high school diploma or equivalent and at least two years’ experience in a warehouse environment. They need to have or obtain valid commercial driver’s license (CDL) in the state in which they work. Warehouse leads must have excellent communication skills, as they are responsible for communication among various personnel, departments, and vendors, helping resolve problems and questions in a timely manner. This position typically requires some heavy lifting, as well as the ability to operate multiple types of warehouse vehicles and hand tools; warehouse leads also oversee maintenance of this equipment. These employees may also be exposed to changing temperatures, dust, fumes, and gases.
Warehouse Lead Tasks
Supervise warehouse staff, and ensure that safety protocols are followed.
Check and complete documentation.
Inventory stock, ensure stock rotation, and place orders.
Operate, maintain, and troubleshoot equipment.