Warranty Administrator Salary

Warranty Administrators in the United States pull down an average of $14.41 per hour. While the specific employer and experience level impact pay for this group, geography is the most influential factor. Although a majority have medical coverage and a little more than half have dental coverage, just under one in three claim no health benefits at all. Job satisfaction is high and work is enjoyable for most Warranty Administrators. Most Warranty Administrators survey respondents are women (77 percent). This overview is based on answers to PayScale's salary questionnaire.
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$24,132 - $57,250
(Median)
$24K
$38K
$57K
MEDIAN: $37,890
10%
50%
90%

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$10.70 - $19.89
(Median)
$11
$14
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$24,132 - $57,250  
   
Bonus
$0.00 - $10,166  
Profit Sharing
$425.00  
Commission
$2,055 - $20,685  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,115 - $51,311  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 388
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.70 - $19.89  
   
Hourly Tips
$1.22  
Overtime
$15.88 - $30.37  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $10,166  
   
Commission
$2,055 - $20,685  
Profit Sharing
$425.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,115 - $51,311  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 751
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Job Description for Warranty Administrator

The warranty administrator is responsible for communicating with manufacturers, securing replacement parts and repairs for defective merchandise. The warranty administrator handles the shipment of defective parts, arranges for the delivery of replacements or receipt of credit, keeping an accounting of transactions, and handling all warranty requests in compliance with both company standards and legal requirements. In certain industries that experience a high volume of warranty requests (such as in automotives and electronics), the warranty administrator may be tasked with supervising other warranty agents.

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Warranty Administrator Tasks

  • Ensure claim legitimacy and adherence to warranty agreements and company policy.
  • Document and track claims through completion.
  • Efficiently review and process warranty claims.

Common Career Paths for Warranty Administrator


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Though it's uncommon, some Warranty Administrators move into roles as Warranty Managers, where they can earn incomes averaing out to a slightly higher $41K per year.

Warranty Administrator Job Listings

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Popular Employer Salaries for Warranty Administrator


The lowest salaries can be found at Lithia Motors, Inc. — median pay is $29K — and there is little variation in compensation, with paychecks starting at $22K and only reaching $31K.

Popular Skills for Warranty Administrator


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Accounting, General Ledger Accounting, Claim Handling, and Accounts Receivable are correlated to pay that is above average. Accounts Payable and Data Entry, on the other hand, are typically associated with much lower pay. For most people, competency in Claim Handling indicates knowledge of Accounts Receivable.

Pay by Experience Level for Warranty Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Warranty Administrators, more experience in the field does not usually mean bigger paychecks. Salaries of relatively inexperienced workers fall in the neighborhood of $31K, but folks who have racked up five to 10 years see a notably higher median of $36K. Warranty Administrators who work for 10 to 20 years in their occupation tend to earn about $38K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $40K.

Warranty Administrator Reviews

What is it like working as a Warranty Administrator?

Warranty Administrator in Bloomington:
"Small Business Culture."
Pros: Working as a team to help customers with warranty repairs is the most rewarding part of the job. Collecting and analyzing the data for processing the warranty claim comes in second for the things I like about the job. I do enjoy the whole process from beginning to end, from data collection, entry, and receiving payment for claims processed.
Cons: There is nothing about the Warranty Administrators job itself that is not to like. However, the lack of information and communication from other departments to the Warranty department is where frustration sets in and becomes a problem.

Warranty Administrator in Dallas:
"Flexible hours, work atmosphere."
Pros: Flexible with my hours and if I need to leave or take time off. Great work atmosphere.
Cons: Lack of pay, and sometimes lack of things to work on.

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Experience Affects Warranty Administrator Salaries




National Average
$34,000


Skills That Affect Warranty Administrator Salaries

Accounting
up arrow 11%

General Ledger Accounting
up arrow 9%

Claim Handling
up arrow 1%

Accounts Receivable
0%

National Average
$34,000

Customer Service
up arrow 2%

Data Entry
up arrow 19%

Accounts Payable
up arrow 25%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 260 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
19%
10-19 years
22%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 54%
medical benefits
Vision: 39%
dental benefits
None: 29%
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