Warranty Clerk Salary
A Warranty Clerk earns an average wage of $12.88 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.
|Salary||$25,209 - $58,764|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$22,237 - $48,554|
|Hourly Rate||$10.00 - $19.77|
|Overtime||$14.65 - $33.77|
|Total Pay (||$22,237 - $48,554|
Job Description for Warranty Clerk
A warranty clerk is the person who works for an organization that offers warranty claims. This clerk also organizes and reviews warranty claims made by their customers and ensures that their employers are paid for all aspects involved in the warranty.Read More...
This position is generally found in an automotive dealership, though appliance stores and home improvement stores often employ warranty clerks as well. This position typically does not require formal education, though this can vary. The warranty clerk will generally work in an office environment, and keep weekday, daytime hours. The warranty clerk plays a vital role in a business. Some typical responsibilities include performing research on warranties, preparing warranty papers, reviewing all warranty claims, assisting various departments in fulfilling all warranty-related requests, assisting customers with warranty documents, monitoring customer requests regarding all warranty issues, ensuring compliance to all warranty specifications, monitoring defective products, retrieving defective products, managing all warranty claims, submitting warranty claims to companies, coordinating with accounts department to settling warranty claims, maintaining accurate records regarding customers and warrantors, negotiating payments between customers and manufacturers, and obtaining payments regarding warranty work.
This position requires a person who is highly organized and is attentive to details regarding records and contracts. This position should generally have experience in their company’s industry. This person should possess expert written, electronic, and verbal communication skills and relevant computer skills.
Warranty Clerk Tasks
- Check, verify, process, document and file warranty forms.
- Receive, reconcile and record payment summaries from manufacturers/concessionaires.
- Investigate overdue, unsettled and short-paid claims.
- Record and process claim information to manufacturer specifications.
- Ensure warranty repairs are carried out to customer satisfaction.
Pay by Experience Level for Warranty Clerk
Pay by Experience for a Warranty Clerk has a positive trend. An entry-level Warranty Clerk with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 80 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Warranty Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $26,000 based on 21 salaries. An experienced Warranty Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 30 salaries. A Warranty Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 9 salaries.
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