Communication: Talk the Talk
Web Programmer - (City withheld for privacy), Idaho, United States
The most fundamental piece to any job is communication. I highly recommend education on effective communication. Reading verbal and non-verbal cues from people you interact with, and responding (verbally and non-verbally) in complimentary ways can drastically alter outcomes which are hopefully more favorable. Being able to soothe agitated nerves, instill confidence, and understand someone else's point of view, can make a significant difference, even in the most insane of environments.
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