Auto/truck title clerks usually work with their state's Department of Motor Vehicles and are responsible for verifying documents involved in the legal transfer of vehicles, handling information regarding motor vehicle registration, processing legal and other state-required documents, filling out required paperwork for vehicle transfers, ensuring that proper tax documents are completed for clients, and sending warranties, bills, and contracts when appropriate.
A high school diploma is required for this position, and a college degree may be beneficial. Certification is voluntary, although earning certifications can improve career prospects. Most certifications require passing an exam after completing training, which normally lasts several days. Ongoing training regarding changing state regulations is required, as well as staying up-to-date with all DMV-related communications.
Auto title clerks must have general office skills, including typing, writing e-mails, phone experience, and effective communication with co-workers. They must be administratively adept and organized when maintaining files and handling documents, and general math skills and customer service experience are also beneficial. Familiarity with general office software such as Microsoft Office, e-mail programs, and 10-key experience may be required. Customer interaction in the job includes e-mail, phone, fax, and in-person on an individual basis.
Auto title clerks generally work in office settings during traditional business hours. Their co-workers include other title clerks as well as immediate supervisors.
Wholesale Title Clerk, Auto/Truck Tasks
Examine leases, contacts, purchase agreements, and abstracts for conformity.
Conduct and prepare reports, databases and database updating, research, notarization, deeds, and affidavits.
Obtain testimonial documents to remove title restrictions.