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The Analyst Level works on assignments that are diverse in nature where ability to recognize deviation from accepted practice is required.... - Indeed
Solid understanding of call center process and metrics required with a preference for experience in Workforce Management.... - Indeed
3-5 years' experience with utilizing and managing workforce Management tools. Compile, timely and accurate workforce management reporting on a Monthly and ad... - Indeed
Workforce Management and Scheduling Analyst. Experience with Aspect Workforce Management preferred. Maintain Workforce Management system to determine staffing... - Indeed
Experience with Genesys Workforce Management tools. 2 years previous experience with Workforce Management applications.... - Indeed
Business Analyst - Workforce Management. May manage and develop 1-2 analysts. 2+ years of experience in people management.... - Indeed
The role of the Workforce Management Analyst is that of an individual committed to the success of the call center.... - Indeed
Good organizational/time management and project management skills and multi-tasking abilities. Acts as a divisional Subject Matter Expert in Workforce... - Indeed
Administration of Workforce Management software. Previous experience with Workforce Management software (Teleopti;... - Indeed
Workforce Management Analyst II (Norfolk, VA). 2 years of experience in claims operations, inventory management, scheduling and forecasting in a claims or call... - Indeed
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