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Strategic planning, workforce, business process, workforce management, IEX, telecommute, telecommuting, work from home.... - Indeed
Workforce Manager - Call Center. Receives guidance from senior manager. Ensure, in collaboration with Operations Managers and Resource Planning/Schedulers,... - Indeed
This is a full-time exempt position reporting to the Managing Director of Call Center Operations for Altegra Health’s Eligibility & Enrollment division and - Indeed
As a Workforce Manager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.... - Indeed
Proven experience in utilizing an industry-recognized application for performing forecasting and other workforce management functions (IEX, Aspect, Interactive... - Indeed
Contact Center Workforce Manager. Analyzes and addresses escalated service delivery issues not resolved between Contact Center Managers and Workforce Analysts.... - Indeed
Extensive experience with Workforce Management tools, preferably IEX and CMS. Analyzes trends, patterns, and historical data in order to develop value added... - Indeed
IBM is seeking to hire a Smarter Workforce Software as a Service (SaaS) First Line Manager to join our team.... - Indeed
Workforce Manager needed to supervise the workforce management team and oversee the volume demand forecast modeling and daily performance in a multi-skill... - Indeed
Oversees and maintains the Workforce Management (WFM) Platform utilized for forecasting, scheduling, tracking, monitoring, and reporting the daily/monthly call... - Indeed
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