The average pay for a Customer Service Representative (CSR) is R117,926 per year. Most people with this job move on to other positions after 20 years in this career. A skill in Customer Relations is associated with high pay for this job.

R53,007 - R211,452
R53K
R120K
R210K
MEDIAN: R117,926
10%
50%
90%

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R22.30 - R60.61
R22
R36
R61
MEDIAN: R35.57
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R80KR160KR240K
Salary
R53,007 - R211,452  
   
Bonus
R515 - R34,905  
Profit Sharing
R6,000  
Commission
R33,406  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R54,956 - R214,704  
Country: South Africa | Currency: ZAR | Updated: 18 Jan 2017 | Individuals Reporting: 431
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R50R100R150
Hourly Rate
R22.30 - R60.61  
   
Overtime
R9.64 - R135.83  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R100KR200KR300K
Bonus
R515 - R34,905  
   
Commission
R33,406  
Profit Sharing
R6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R54,956 - R214,704  
Country: United States | Currency: ZAR | Updated: 18 Jan 2017 | Individuals Reporting: 31

Find Out Exactly What You Should Be Paid

United States (change)

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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: R117,718

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in South Africa:
"Very interesting."
Pros: Everything, you learn everyday, challenges that comes with the job, problem solving, helping customers.
Cons: The salary I think it's not good,

Customer Service Representative (CSR) in Durban:
"Get To Deal With Customers, Interact, Problem Solving."
Pros: Dealing with imports and exports, and monitoring exact time of arrive of shipments, and dealing directly with my customers.
Cons: Walking in the big warehouse with dust all over.

Related Job Salaries

Key Stats for Customer Service Representative (CSR)

Gender

Female
59 %
Male
41 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
053
Less than 1 year
5%
1-4 years
53%
5-9 years
26%
10-19 years
14%
20 years or more
2%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries


Late-Career
up arrow 38%


National Average
R118,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 22%

Customer Service
0%

National Average
R118,000

Customer Service Metrics
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

Less than 1 year
5%
1-4 years
53%
5-9 years
26%
10-19 years
14%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 47%
dental benefits
Dental: 7%
vision benefits
Vision: 6%
dental benefits
None: 52%
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