The average pay for a Customer Service Representative (CSR) is R118,925 per year. A skill in Customer Relations is associated with high pay for this job. Experience has a moderate effect on income for this job. People in this job generally don't have more than 20 years' experience.

R54,717 - R208,568
(Median)
R55K
R120K
R210K
MEDIAN: R118,924
10%
50%
90%

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R26.17 - R59.62
(Median)
R26
R35
R60
MEDIAN: R35.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R80KR160KR240K
Salary
R54,717 - R208,568  
   
Bonus
R509 - R35,375  
Profit Sharing
R5,750  
Commission
R33,406  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R57,497 - R211,023  
Country: South Africa | Currency: ZAR | Updated: 27 Oct 2016 | Individuals Reporting: 413
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R50R100R150
Hourly Rate
R26.17 - R59.62  
   
Overtime
R5.15 - R144.53  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R100KR200KR300K
Bonus
R509 - R35,375  
   
Commission
R33,406  
Profit Sharing
R5,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R57,497 - R211,023  
Country: United States | Currency: ZAR | Updated: 27 Oct 2016 | Individuals Reporting: 30
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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: R118,376

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in South Africa:
"Very interesting."
Pros: Everything, you learn everyday, challenges that comes with the job, problem solving, helping customers.
Cons: The salary I think it's not good,

Customer Service Representative (CSR) in Durban:
"Get To Deal With Customers, Interact, Problem Solving."
Pros: Dealing with imports and exports, and monitoring exact time of arrive of shipments, and dealing directly with my customers.
Cons: Walking in the big warehouse with dust all over.

Related Job Salaries

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 52%



National Average
R118,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 22%

Customer Service
0%

National Average
R118,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

Less than 1 year
5%
1-4 years
53%
5-9 years
27%
10-19 years
13%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 8%
medical benefits
Vision: 7%
dental benefits
None: 49%
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