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Customer Service Representative (CSR) Salary (South Africa)

The average salary for a Customer Service Representative (CSR) is R117,523 per year. People in this job generally don't have more than 10 years' experience.
Customer Service Representative (CSR) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
R59,389 - R195,803
(Median)
59K
87K
120K
150K
200K
MEDIAN: R117,523
10%
25%
50%
75%
90%
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Customer Service Representative (CSR) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
R14.15 - R51.20
(Median)
14
28
37
47
MEDIAN: R37.00
10%
25%
50%
75%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
R0R70KR140KR210K
Salary
R59,389 - R195,803  
   
Bonus
R0.00 - R20,238  
Profit Sharing
R2,750 - R11,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R58,637 - R199,230  
Country: South Africa | Currency: ZAR | Updated: 2 Sep 2014 | Individuals Reporting: 178
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
R0R90R180R270
Hourly Rate
R14.15 - R51.20  
   
Overtime
R2.98 - R251.68  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
R0R180KR360KR540K
Bonus
R0.00 - R20,238  
   
Profit Sharing
R2,750 - R11,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R58,637 - R199,230  
Country: United States | Currency: ZAR | Updated: 2 Sep 2014 | Individuals Reporting: 20
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Customer Service Representative (CSR) Job Listings

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Pay Difference By Location

Durban
up arrow 24%
Johannesburg
0%
National Average
R115,000
Cape Town
up arrow 7%
Larger circles over a city indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Durban:
"Get To Deal With Customers, Interact, Problem Solving."
Pros: Dealing with imports and exports, and monitoring exact time of arrive of shipments, and dealing directly with my customers.
Cons: Walking in the big warehouse with dust all over.

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 14%
Mid-Career
up arrow 8%
National Average
R115,000
Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 33 votes.

Gender

Female
52%
female alumni
 
Male
48%
male alumni

Years of Experience

Less than 1 year
8%
1-4 years
62%
5-9 years
20%
10-19 years
9%
20 years or more
1%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 5%
vision benefits Vision: 4% employee benefits None: 41%