Customer Service Representative (CSR) Salary

The average pay for a Customer Service Representative (CSR) is R117,469 per year. A skill in Customer Relations is associated with high pay for this job. Experience has a moderate effect on income for this job. People in this job generally don't have more than 10 years' experience.

R58,848 - R203,961
(Median)
R59K
R120K
R200K
MEDIAN: R117,468
10%
50%
90%

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R21.50 - R55.50
(Median)
R21
R36
R55
MEDIAN: R35.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R70KR140KR210K
Salary
R58,848 - R203,961  
   
Bonus
R0.00 - R23,233  
Profit Sharing
R6,500  
Commission
R10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R58,719 - R208,245  
Country: South Africa | Currency: ZAR | Updated: 19 Sep 2015 | Individuals Reporting: 268
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R50R100R150
Hourly Rate
R21.50 - R55.50  
   
Overtime
R3.57 - R146.81  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
R0R100KR200KR300K
Bonus
R0.00 - R23,233  
   
Commission
R10,000  
Profit Sharing
R6,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R58,719 - R208,245  
Country: United States | Currency: ZAR | Updated: 19 Sep 2015 | Individuals Reporting: 24
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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: R116,723

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in South Africa:
"Very interesting."
Pros: Everything, you learn everyday, challenges that comes with the job, problem solving, helping customers.
Cons: The salary I think it's not good,

Customer Service Representative (CSR) in Durban:
"Get To Deal With Customers, Interact, Problem Solving."
Pros: Dealing with imports and exports, and monitoring exact time of arrive of shipments, and dealing directly with my customers.
Cons: Walking in the big warehouse with dust all over.

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United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 21%


National Average
R117,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
up arrow 23%

National Average
R117,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 37 votes.

Gender

Female
52 %
Male
48 %

Years of Experience

Less than 1 year
6%
1-4 years
61%
5-9 years
22%
10-19 years
9%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 55%
dental benefits
Dental: 6%
medical benefits
Vision: 5%
dental benefits
None: 45%
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