Author: jingcongz

Jingcong (“JC”) Zhao was a Senior Content Marketing Manager at PayScale. She enjoys sharing ideas and stories on how compensation professionals, HR leaders and business leaders can build winning organizations. JC spent the last five years in communications, content strategy and demand generation roles in B2B software companies as well as agency settings. Prior to PayScale, she was the Head of Content for Socedo - a company that helps B2B marketers automate lead generation through social media. In her spare time, JC likes to perform improv comedy, engage in Latin dancing, and advise students and young professionals on topics such as creating business plans, marketing and career planning.

Articles

Reduce Turnover With an Internal Talent Mobility Strategy

If you’ve had to hire any employees lately, you already know retaining great employees is tough in our tight labor market. In today’s strong economy, many employees have jumped ship or are considering jumping ship because they’re confident they will find
Articles

7 Recruiting Tips for Hard-to-Fill Roles and Competitive Markets

You need to hire the right people to grow your business. Yet, business leaders, recruiting leaders and people managers are having a particularly tough time hiring today. Why? As the pace of business picks up in our increasingly digital world, organizations see
Articles

The Compensation Profession Is Becoming Increasingly Hybrid

As a compensation professional, you don’t need me to point out jobs are evolving faster than ever. At this point, you’re likely already spending more time pricing jobs than you’ve done in the past. You’re probably well aware of the forces that impact t
Articles

Career Progression: The Missing Link From Pay Equity Conversations

Pay equity is a hot topic in 2019. However, the focus of most conversations and recent legislation such as the PayCheck Fairness Act is still centered around this concept of “equal pay for equal work.” While we agree it is imperative for organizations to..
Articles

What to Do When a Hiring Manager Doesn’t Trust Your Data

Many compensation professionals we’ve worked with have been in this situation: They took what they assume to be a complete job description (JD) and used the JD to benchmark a role. Once they sent the numbers to the hiring manager for the role (e.g....
Articles

All Things Pay Equity Analysis: Key Learnings From PayScale`s 2019 Equal Pay Day

PayScale’s third annual Equal Pay Day event just wrapped up and we had a great group of HR leaders, executives and D&I professionals in attendance. We enjoyed rich, honest conversations about how organizations can make real, and faster, progress on pay e
Articles

PayScale Index Q1 2019: Real Wages Down Year Over Year by 0.8 Percent

We just released the latest data for the PayScale Index, which tracks quarterly and annual trends in compensation and provides a wage forecast for the coming quarter. We create the PayScale Index to help employers understand how average wages are changing nati
Articles

Pipeline Diversity and Equitable Hiring: Lessons From PayScale Equal Pay Day

PayScale’s third annual Equal Pay Day event just wrapped up. We had a great group of HR leaders, executives and D&I professionals in attendance and we had some rich, honest conversations about how organizations can make real, and faster, progress on pay
Articles

The PayCheck Fairness Act Does Not Go Far Enough to Eradicate the Gender Wage Gap

Here's why we believe The PayCheck Fairness Act doesn't go far enough in addressing the systemic drivers of pay inequity in our workplaces and our economy at large.
Videos

Best Practices In Compensation: How to Craft a Pay Brand

Articles

Why Women Are More Likely to Feel They Are Underpaid

And What Employers Can Do to Fix It
Articles

Do Advanced Degrees Help You Get a Higher Salary? The Answer Depends on Your Gender

Getting an advanced degree can pose various benefits for your career: it can help you get a promotion, expose you to new career paths, break into a new industry, land you a fulfilling job with the compensation to match, expand your network and grow...
Articles

5 Things You Can Learn From Marketing to Improve Employee Engagement

I was catching up on the latest HR news on TLNT, and this headline jumped out at me: “Marketing Can Teach You How to Improve Engagement.” I clicked through to read the article. I was really excited to learn the author, Neil Bedwell, and...
Articles

Can You Nudge Your Employees to Advance Social Progress? Facebook Thinks So

Employee bonuses are a mainstay in America’s corporate landscape. In many cases, decision-makers believe their bonus programs encourage employees to behave in ways more closely aligned to the company’s mission and core values. This thinking feels like comm
Webinars

Crafting an Authentic PayBrand Story to Win the Talent War

It’s an employees’ market and compensation is critical to attracting and retaining the best. But it’s not just the number in the contract - it’s the comprehensive narrative behind the salary that attracts talent and earns employee loyalty. Red Caffeine
Articles

These Companies Are Tying Executive Bonuses To Diversity Goals

“What gets measured gets improved.” Legendary management consultant Peter Drucker famously said these words 40 years ago and they’re just as relevant today. Corporate America has taken this advice to heart. The business community has a long history of us
Articles

6 Ways to Help Your Employees Think and Act Like Owners

In my mid-20s, I joined a startup as the 18th employee and took on a role that was a stretch for me on multiple levels. This company moved at lightning speed and I always had too much to do and many tough decisions to...
Articles

5 Mistakes That Damage Your Pay Brand and Cost You Talent

Your pay brand is what employees and candidates believe to be true about your organization’s pay and rewards practices. Rewards include anything deemed valuable by employees including base pay, bonuses/incentives, growth opportunities, meaningful work, benef
Articles

Why Your Employees Feel Like They Are Not Fairly Paid

It’s well-documented at this point an employee’s perceptions about how they’re paid and rewarded directly impacts their engagement, job satisfaction and employment tenure. Yet, the vast majority of employees do not believe that they’re fairly paid. And
Articles

Most Organizations Don’t Feel Ready to Share Pay Ranges With Staff

This blog post is an excerpt from PayScale’s 2019 Compensation Best Practices Report. Even if you do all the work to create a fair compensation system, none of it matters if your employees aren’t aware of your effort. Talking to employees about how you...
Articles

How to Cultivate a Strong Pay Brand That Gets You Top Candidates

In the past few years, most HR professionals have become familiar with concept of the employer brand. Your employer brand is, essentially, the face of your company. Your brand is what candidates believe to be true of you as an employer before they get...
Articles

A ‘Competitive Salary’ Should Include Benefits and Perks

Are you gearing up to negotiate a job offer? As you prepare for this process, it’s important to know that many employers’ definition of a competitive salary has changed and become more favorable to employees. These days, a competitive compensation package
Articles

5 Types of Turnover You Can (and Should) Prevent

This article first appeared on the BambooHR blog post.  Turnover is a natural part of every organization, and there are a variety of reasons behind it. Some turnover is outside your control, like when someone chooses to move closer to family or decides to...
Articles

Here’s How Salary Ranges Support Business Growth

This blog post is an excerpt from our new ebook Comp is More Than Data: Why You Need Salary Ranges and How to Create Them If you have 50 employees today and you’re planning to grow next year, it’s time to put salary ranges in...
Articles

Use Stretch Assignments to Get a Raise, a Promotion and Anything Else You Want at Work

Want to uncover a bigger, bolder vision for your career than you can imagine today? Try taking on a stretch assignment — a project that can’t be completed using your current expertise. A stretch opportunity could be a temporary assignment or project th
Articles

Employers Are Downgrading Their Hiring Criteria In This Tight Labor Market

Many employers today are facing pressure to re-evaluate their target hire. Here's why they're doing so, and why you may want to do the same.
Articles

PayScale Compensation Surveys Now Cover 3,800 Jobs and Two Million Employees

You know that data forms the backbone of a solid compensation strategy. However, finding good data isn’t always easy in today’s fast-moving, often volatile labor markets. About a year and a half ago, PayScale released a brand new type of salary data to hel
Articles

Employee Training and Development Is the Biggest HR Focus Area in 2019

In our newest Compensation Best Practices Report (CBPR) survey, we found that the biggest area HR professionals plan to invest in is employee training and development. As a part of our most recent CBPR survey fielded in December 2018, we asked respondents: “
Articles

Should Your Company Ditch the Two Weeks Notice Policy?

We all know that no job lasts forever. Employees may choose to move on from your organization for a number of reasons. Some turnover is outside your realm of control, like when an employee is terminated due to an ethics violation, when someone moves...
Articles

What Your CFO Needs to Know Before Investing in Compensation Software

You know that getting compensation right is essential to your company’s growth. You’ve done some work already to understand the benefits of using market data and compensation management software. Yet, you’re not the only person on the buyer committee. Yo
Articles

A Review of the HR Industry in 2018, Through the Lens of PayScale “Comp Today” Readers

2018 was a busy year for the HR industry; U.S. businesses found themselves in the midst of an incredibly tight labor market where the number of job openings outpaced the number of unemployed workers. Additionally, we saw that the “quits” rate — numbe
Articles

How to Make the Most of Your HR Budget and Staff in 2019

As we’re finishing up 2018, we decided to gather a few HR leaders to discuss the broad range of HR initiatives they’re thinking about for 2019 and how these are aligned with their company goals. The panel was moderated by Katie Miller, Marketing Specialist
Articles

How to Use the Job Embeddedness Theory to Keep Top Talent on Board

If you’re concerned about being able to keep your best employees on board in this economy, you are not alone. In a robust job market where it’s become common for employees to jump ship for a higher paycheck, savvy employers are keeping a closer...
Articles

What Type of Pay Structure Should You Create? From an HR Leader

Your salary structure (or salary range structure) is a foundational piece of your compensation plan. Salary structures help ensure that the pay levels for your jobs are competitive externally and equitably internally, and they provide a way to manage employee
Articles

Improving Employee Satisfaction: Proven Tips From Research

Here at PayScale, we conduct ongoing research to understand the complicated relationship between compensation, how people feel about their salary and the many other factors that impact employee satisfaction. Over and over again, we’ve learned that nearly no
Articles

#GoogleWalkout Will Inspire Corporate Accountability Everywhere

On Thursday, November 1, over 60 percent of all Google offices and thousands of ordinary employees around the world took to the streets to protest what they say is a workplace culture “that has turned a blind eye to sexual harassment and discrimination.” T
Articles

Election Day: Why Employers Want to Increase Voter Participation

The U.S. has one of the lowest voter participation rates among modern democracies. One of the most common reasons people give for not voting is that they are too busy with the demands of work and life. With Election Day coming up, employers have...
Articles

The State of Salary Data Usage in 2018 (New Research)

With competition for top talent more feverish than it has been in recent memory, organizations are revamping their compensation plans to ensure that they’re able to bring in and retain top talent. They’re creating employee development programs to i
Articles

How to Avoid Overpaying (or Underpaying) Employees

For a long time, pay grades were the most common pay structure for midsize and large organizations (those with 500+ employees). But the times are changing; many of our customers have told us they’ve moved away from this pay structure because it’s not the..
Articles

How to Create An Agile Compensation Plan

Many forces are coming together to accelerate the pace of change in the workplace. For one, employers have lost their power. We’re now in an employee’s market where organizations fight tooth and nail to get top talent. Thanks to the rise of salary informat
Articles

How Your Pay Structure Can Make or Break Your Culture

The last time you took a look at your company’s reviews online, did you notice any entries where someone put down “pay” as a “con” of working at your company? How many alumni have mentioned that they would not recommend your company because of...
Articles

Why Amazon Got Pushback From Workers After They Raised the Minimum Wage

Amazon’s decision to raise workers’ minimum wage to $15 per hour was not welcome news for all employees. Although the minimum hourly wage will go up on November 1, Amazon will be eliminating existing financial incentives and bonus programs, including stock
Articles

Product Announcements at #Compference18

On the first day of PayScale’s Compference18, our product leaders announced some exciting updates about our products and revealed our vision for what’s to come in the world of compensation. Here are the enhancements and new features you can expect to s
Articles

Benefits and Perks for Gig Economy Workers

If your organization is using gig workers, independent contractors or freelancers, it’s time to rethink what benefits you provide to this class of workers. The Gig Economy is Here to Stay From 2005 to 2015, 94 percent of net employment growth in the U.S....
Articles

A Checklist to Create Your Salary Increase Budget (2019 Edition)

As we go into budgeting season for 2019, we wanted to give you our best resources to help you build out your salary increase or compensation budget. Below, we’ve organized our resources based on the key steps you need to follow to create a...
Articles

How HR Pros Can Forge a Better Relationship With Finance

To Get Your Budget Request Approved, Learn to Speak “Finance”.
Articles

4 Unique Performance Management Techniques

From Amazon, Google and Facebook and More.
Articles

Total Compensation Package Examples and Advice

Without spending on things employees don't care about.
Articles

How artificial intelligence can change the way you price a job

Job evaluation and job pricing are complicated problems, and getting them right are critical for making good pay decisions. The good news? AI can change way you price a job, making the work faster and more accurate.
Articles

Pay Transparency Is Gaining the Attention of the Department of Justice and the Federal Trade Commission

Per federal law, it’s illegal for employers to forbid most workers from discussing salary with one another. However, this law is not well understood. Today, many workers still feel like they aren’t allowed to find out how much their colleagues make. Ar
Articles

Compensation Budget Challenges: Higher Education Edition

Compensation budgeting can be quite the challenge for higher education institutions: budgets are often tight and HR staffs are lean. Additionally, HR and comp pros in higher ed must hire staff in greater numbers and more varied positions compared to their peer
Articles

How to Reverse a Culture of Stress and Invest In Employee Wellbeing

In anticipation of Independence Day, a national day of rest, we wanted to share some perspective on how HR leaders can foster a culture of health and wellbeing at their organization.
Articles

2018 Compensation Best Practices Report: Canadian Edition

Today, we’ve released the 2nd annual Canadian edition of PayScale’s Compensation Best Practices Report. In this report, we share compensation practices in base pay, variable pay, benefits, strategy and setting pay grades and ranges. We also discuss the lin
Articles

Washington Post Employees Petition Jeff Bezos to Pay Them Fairly

In 2018, employees are becoming increasingly vocal when it comes to issues surrounding fair wages and benefits. Most recently, 397 employees of the Washington Post – ranging from columnists and critics to delivery drivers – petitioned Jeff Bezos, The Post
Webinars

How to Make Sure Your Employees Feel Valued at Work

We have a foundational human need to feel valued, to feel appreciated, to feel like what we do matters, and is recognized. In HR we talk about “total rewards” or “rewards and recognition”.
Articles

How to Disclose Salary Info to Employees: Tips from CEO Anil Dash

Fog Creek Software Inc., a 20-year-old software company and PayScale customer, recently received some well-deserved attention for revealing the salaries of all its employees. Starting in mid-2016, the company CEO – Anil Dash – announced that the company wo
Articles

The 20 Best Entry-Level Jobs for College Graduates

You finally graduated! Congrats! Now it’s time to enter the labor force, perhaps in one of these best entry-level jobs for college graduates. College graduates from the class 2018 are now entering the job market. Wages for college graduates were relative
Articles

3 Recruiting Pitfalls That Can Increase Employee Turnover

In today’s highly competitive talent market, many employers are inclined to do what it takes to speed up the recruiting process and make their organization look as attractive as possible. Where organizations run into trouble though, is when they rely on recr
Articles

Your Salary Increase Communication Is Broken, and It’s Driving Employees Away

In our latest study “Raise Anatomy”, which surveyed over 160,060 workers, we found that when it comes to communicating salary increase decisions to employees, many organizations are failing to complete the handshake.
Articles

PayScale Study Reveals Biases In How Organizations Give Pay Raises

New research from PayScale found that most orgs still have a ways to go when it comes to evaluating and paying all employees in a consistent and fair manner.
Articles

Are You More or Less Likely to Get a Raise Than Your Coworkers?

If you’re thinking about asking for a raise, read this first: PayScale’s new “Raise Anatomy” report helps employees who are asking for an increase make all the right moves, moves that – based on our research – make you more likely to land the...
Articles

What to Tell Employees When You Disclose the CEO Pay Ratio

Due to a recent SEO regulation, publicly-traded companies in the U.S. have begun to report the CEO pay ratio -- the pay of the CEO divided by the pay of the median employee. Now that all employees know the median pay at their organization, it may invite unfavo
Articles

Are Your People Practices Tarnishing Your Employee Experience?

In HR circles these days, “employer brand” and “employee experience” have become buzz-worthy topics. And for good reason. Organizations that can succeed in today’s tumultuous business environment are the ones who can attract the best people. And when
Articles

5 Ways Learning & Development Drives ROI

Editor’s note: this piece on learning and development was originally written by Emily Smul for Namely. While learning and development (L&D) initiatives are certainly hot buzzwords for HR professionals, it can often be hard to create and execute on an
Articles

Why Paid Parental Leave Policies Are Becoming Way More Generous

As Mother’s’ Day is just a few days away, we decided to take a look at organizations that provide the most amenable parental leave policies for moms and soon-to-be moms. But rather than listing out these companies (there’s a ton of lists already), we
Articles

With This Benefit, You Can Get The Best Recent Graduates To Work For You

The average college student graduates with tens of thousands of dollars in student loans. Student loan debt in the U.S. has now topped $1 trillion. Yet many college graduates are not getting the jobs that gives them the means to pay back their loans,...
Articles

New Research: Men Promote Men and Women Promote Women

The gender pay gap is well-known. The latest study from PayScale found that women make 77.9 cents for every dollar earned by men. In this study, we explored how career progressions and taking time off factor into the gender pay gap. One thing we...
Articles

PayScale Honored as Gold Stevie Award Winner From the American Business Association

Today, PayScale’s new compensation management platform — Insight Lab — was named the winner of this year’s Stevie Awards in the Best New Human Capital Management Solution category.   At PayScale, we are committed to helping our customers under
Articles

How PayScale Uses PayScale to Build a Culture of Pay Transparency

Here at PayScale, we talk a lot about the concept of pay transparency and fairness. We do on-going research to understand how organizations pay their workers, who’s involved in pay decisions, how workers vs. employers perceive these pay decisions, and how wo
Articles

3 Tips For Handling Compensation Challenges During a M&A

In the spring of 2016, PayScale went through a merger. We teamed up with MarketPay, a company offering technology-enabled services for managing multiple sources of compensation survey data. With the merger, we were able to bring PayScale’s compensation solut
Articles

Product Heroes: Q&A with Andrea Morales, Sr. Director of Total Rewards at Amyris

Editor’s note: Here at Payscale, we believe that when organizations and their employees understand the right pay for every position and can effectively communicate about compensation, both parties thrive. That’s why we make software that helps organization
Articles

How to Get HR and Managers Get On the Same Page About Pay

Creating and updating job descriptions is an important part of an HR professional’s job. Having a clear understanding of your jobs has an impact on almost all HR initiatives. It matters for recruiting, making pay decisions, motivating employees, retaining ta
Articles

How PayScale Products Help Organizations Bring Pay Forward

At this point, we’re seeing some pretty big shifts in how organizations approach compensation. In this post, we’ll take a look at these trends, show you how they inform our product strategy, and highlight a few recent product enhancements that support the
Articles

Most Orgs Don’t Trust Their Managers to Talk Comp With Employees

Whether you’re a business leader or an HR professional, you know that the employee experience relies heavily on managers. You can’t create a top-notch employee experience without having stellar managers who can effectively train and coach employees, share
Articles

Want to Build a Great Employer Brand? Focus on Your Pay Brand First

A little while ago, I read the article “7 Reasons to Prioritize Employer Branding This Year” and I thought it did a great job explaining why HR leaders should be intentional in crafting their employer brand. The article defined your employer brand as your.
Articles

28 Percent of Orgs Are Taking Pay Equity Seriously This International Women’s Day

It’s been over 100 years since the first International Women’s Day was observed in America. Yet, the gender pay gap still exists in the U.S. — women earn 2.4 percent less than men when controlling for compensable factors (i.e. job type, education and
Articles

Some UK Companies Acknowledge Their Gender Pay Gap, But Say It’s Justified

The gender pay gap has been under the media spotlight for a number of years. If you haven’t been paying much attention to this topic, now is the time to do so, because pay equity laws are about to affect a lot more organizations. Beginning...
Articles

HR Tech Trend: More HR and Comp Pros Are Ditching Spreadsheets In 2018

For the last couple of years on our Compensation Best Practices survey, we’ve asked HR and Comp professionals about the tools they use to manage their pay processes. In 2018, when it comes to comp planning and administration, we saw that more organizations a
Articles

Product Heroes: Q & A With Chris Highfield, Product Leader For MarketPay

Here at PayScale, we believe that when organizations and their employees understand the right pay for every position and can effectively communicate about compensation, both parties thrive. That’s why we make software that helps organizations and their emplo
Articles

Tech, Construction and Manufacturing Businesses Turn to Ex-Inmates, As Job Markets Tighten

Historically, ex-inmates have had a tough time finding employers who are willing to take a chance on them. In the past, most employers have overlooked this group of job applicants due to concerns about integrity and reliability. Nearly half of all employers st
Articles

Getting In Front of the Salary History Ban — How to Shift Your Comp Conversations With Job Candidates

Although we’re only a month into 2018, we’ve already seen the passing of new laws and policies that have the potential to close the gender pay gap. The latest news comes from Amazon, which has banned its hiring managers from asking prospective hires about.
Articles

3 Steps to Get Buy-In For Your New Compensation Plan

You know that you need to make some changes to your organization’s compensation plan. One of the following comp problems is keeping you up at night: Your current compensation program isn’t working. Perhaps, it’s resulted in some unintended consequences.
Articles

Closing the Gender Pay Gap: What Companies Can Learn From BBC’s and E!’s Mistakes

In the last few weeks, two well-known media organizations found themselves in the spotlight for paying their female talent much less than their male counterparts. In late December 2017, longtime E! News host Catt Sadler left the network because of what she des
Articles

Talking Points for Pay Conversations When More Money Isn’t on the Table

Most managers don’t love talking to their employees about comp. These pay conversations are delicate, thorny and can even end in tears. After all, pay isn’t just a number to your employees. Comp tells the story to your employees about how you much you...
Articles

The Evolution of Financial Wellness Programs: New Benefits to Consider for 2018

The topic of financial wellness is starting to get more and more attention in the HR community. Multiple studies came out in 2017 showing that many employees aren’t in a good emotional state about their finances. PwC’s 2017 Employee Financial Wellness Surv
Articles

Are Corporate Savings From the Tax Overhaul Trickling Down to Employees?

The GOP has positioned their tax law as a way to make American businesses more competitive — and thus increase their ability to hire more workers and raise wages. But will companies use their windfall to boost worker pay? President Trump’s Council of E
Articles

Why Retraining Is the New Recruiting and the Key to Future-Proofing Your Workplace

In the last couple of years, a new wave of digital disruption swept through businesses in nearly every industry. In 2017, Amazon opened its first supermarket without salespeople in Seattle. McDonald’s decided to replace all of its cashiers with self-serve ki
Articles

Employee Turnover: 5 Ways to Spot Flight-Risk Employees and What to Do to Retain Them

January is time when many people make resolutions for the year. It’s the same time that many organizations communicate their annual pay increases and promotions to all their employees. Putting the pieces together, it means that January is a time when a dispr