Yesterday, the hinted-at changes in Microsoft's workforce took shape and heft, to the tune of 18,000 job cuts over the next year. The figure represents about 14 percent of Microsoft's workforce. The majority of those cuts, 12,500 jobs, will come in Microsoft's devices and services unit, which absorbed Nokia last year. How did workers in the mobile unit discover this? In the eleventh paragraph of a memo from former Nokia CEO and current Microsoft executive vice president Stephen Elop.