Managing Employee Skill Sets

Workforce Alignment Part 2: Managing Employee Skill Sets

In my last post on workforce alignment, I suggested that each part of your company should be well-informed about all aspects of the business so they can provide excellent service at any …

Steps to an Effective Hiring Process

Hiring Employees: The Value of Behavioral Consistency

Effective hiring goes by a fancier name: behavioral consistency. Behavioral consistency simply means that whatever a person did in the past is likely what they will do in the future in the same …