The 2018 Hero Awards


All data used to produce the PayScale Hero Award lists are collected from full-time U.S. employees who successfully complete PayScale’s employee survey.

Most Satisfied Employees List 2018

Sample Size
Overall, we examined 276,067 salary profiles from 62,501 distinct U.S. employers. These profiles were collected between November 2015 and November 2017.

What Is Being Measured?
Employees were asked to rank the statement "I am extremely satisfied working for my employer" on a five-point scale from 1 – Strongly Disagree to 5 – Strongly Agree. This represents the percentage of employees selecting a 4 or 5.

Employers are included in the list if at least 80 percent of employees report high satisfaction and the result is statistically significant. For employers with more than 85 percent of employees reporting high satisfaction, we included all employers with a margin of error smaller than +-10 percent. For employers between 80 percent and 85 percent, we include employers with a margin of error +-5 percent. In this sense, we can say that all employers on the list have levels of employee satisfaction higher than 75 percent.

PayScale utilizes a custom set of North American Industry Classification System (NAICS) code groupings for industry. For additional details on these groupings, see the methodology section for the PayScale Index.

U.S. Only
All data are from U.S.-based employees of organizations headquartered in the United States. This sample does not include U.S. territories, such as Puerto Rico or Guam.

Frequently Asked Questions

How Can I Promote My Organization’s Inclusion on a PayScale Hero List?
PayScale has provided a badge just for PayScale Heroes who wish to share their hero status on their website. Visit our badge page to access your official PayScale Hero embeddable badge as well as social media assets for promoting your hero status on social media.

Why Isn’t My Organization Listed as a PayScale Hero?
Organizations are only included on a PayScale Hero Awards list if a statistically significant number of your organization’s employees have completed the PayScale employee survey, and if a certain threshold is met in terms of employees rating the organization highly on the factor being examined by the list.

How Often are the PayScale Hero Awards Updated?
New PayScale Hero organizations will be awarded for different categories, as voted on by their employees, throughout the year. Each category list will be refreshed annually.


How Should I

When you get compensation right, you attract and retain the best talent.

What Am I

What your skills are worth in the job market is constantly changing.