Retail & Customer Service Landscape

The variety of roles and levels in the retail and customer service sectors makes determining appropriate pay for individual positions — or even for pay grades and ranges — quite the challenge. Benchmark salary data for the full range of retail and customer service jobs is critical for helping HR and compensation professionals in these industries create fair and competitive compensation plans.

PayScale has fresh pay data across these industries, plus robust software to effectively manage your compensation programs.


Retail & Customer Service Pay Trends

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PayScale’s annual Compensation Best Practices Report (CBPR) gathers information from thousands of respondents across industries, geographies and organizational sizes. Each year, based on the data from the CBPR, we produce industry-specific fact sheets that outline compensation practices from hundreds of respondents per industry. Download this year’s Retail & Customer Service Fact Sheet to get up-to-date compensation insights to guide your retail & customer service organization.


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