Sapient Insights Group’s 27th Annual HR Systems Survey Report

“Compensation management software must meet various organizational needs across multiple internal audiences. The need for near-constant real-time data in this competitive hiring market is critical for fast-growing organizations, while others require management solutions that ensure they retain critical skill sets. And every organization must keep up with ever-changing regulations,” said Stacey Harris, Chief Research Officer at Sapient Insights Group.

“Payscale’s customers placed them in the top five for both user experience and vendor satisfaction in our Voice of the Customer rankings across multiple solutions, highlighting that Payscale is not only meeting a wide variety of functional client needs but also impressing their customers with their high levels of service. Users of Payscale repeatedly pointed out the reliability and validity of Payscale’s data and often remarked that the compensation data and benchmarks were critical in meeting up-to-the-minute business needs. To achieve that level of success while meeting such a wide range of needs is impressive.”