United Arab Emirates

Computer / Network Support Technician

Average Computer / Network Support Technician with Help Desk / Desktop Support (Tier 2) Skills Salary in United Arab Emirates

Pay

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AED 47,932
Avg. Base Salary (AED)

25%

AED 35k

MEDIAN

AED 48k

75%

AED 75k

The average salary for a Computer / Network Support Technician is AED 47,932

Base Salary

AED 35k - AED 75k

Bonus

AED 0 - AED 2k

Total Pay

AED 35k - AED 77k

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What Do Computer / Network Support Technicians Do?

A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires …Read more

Computer / Network Support Technician Tasks

Provide continuous status information to ensure customer satisfaction.
Initiate customer contact, escalate to appropriate parties and resolve incidents.
Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
Respond to technical issues as they arise.

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Gender Breakdown

Male

100.0%

This data is based on 2 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

67%

None

33%