AED 68,581
Avg. Salary

Average additional compensation for this job:

Bonus

AED 3,000

Profit Sharing

AED 2,350

The average salary for a Customer Service Agent in Dubai is AED 68,581 per year. People in this job generally don't have more than 10 years' experience.

AED 30,304 - AED 120,487
AED 30K
AED 69K
AED 120K
MEDIAN: AED 68,581
10%
50%
90%
AED 0AED 123K
Salary AED 30,304 - AED 120,487
Bonus AED 3,000
Profit Sharing AED 2,350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 32,487 - AED 123,999
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 14 Jul 2018
  • Individuals Reporting: 87

Job Description for Customer Service Agent

Customer service agents work in many types of private businesses, including at retail, insurance, and travel establishments. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care.

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Customer Service Agent Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Agent Job Listings

Customer Service Agent Reviews

Q: What is it like working in Dubai?

Customer Service Agent in Dubai:
Pros: The opportunity it holds
Cons: The unfairness

Key Stats for Customer Service Agent

Gender

Female
32 %
Male
68 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
6%
1-4 years
60%
5-9 years
25%
10-19 years
8%
20 years or more
1%

Experience Affects Customer Service Agent Salaries

▲10%

National Average
AED 69,000

▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
32 %
Male
68 %

Years of Experience

Less than 1 year
6%
1-4 years
60%
5-9 years
25%
10-19 years
8%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 10%
vision benefits
Vision: 8%
no benefits
None: 13%