Information Technology (IT) Assistant Salary (United Arab Emirates)
The average salary for an Information Technology (IT) Assistant is AED 52,298 per year. Most people with this job move on to other positions after 10 years in this field.
|Range||AED 0AED 149K|
|Salary||AED 23,757 - AED 144,067|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|AED 24,328 - AED 149,775|
Job Description for Information Technology (IT) Assistant
Information technology (IT) assistants are in charge of helping with the day-to-day tasks in the systems department of their organization. They are responsible for monitoring different support ticket systems and following up to ensure prompt resolution of issues. In addition, they must maintain and update current and new software across networks and operating systems.Read More...
IT assistants must provide excellent service to end users and assist with training duties when new applications are incorporated into company use. They also troubleshoot and repair different hardware devices. Most of the time, IT assistants work on keeping company servers and databases functioning and must make frequent backups to prevent data loss.
IT assistants work in an office environment with other IT professionals and should have excellent interpersonal communication skills. Some of their main tools include a personal computer with Internet access to maintain computer software and email correspondence, in addition to a variety of precision screwdrivers for hardware repair. They report their progress to the IT manager in their department and often must report progress of issues within the relevant support-ticket system.
A bachelor's degree in information technology or a related field is necessary for this position; additional industry certifications are a plus. This position often requires the physical ability to lift computer equipment to resolve computer issues. These professionals should also have advanced knowledge of relevant and/or popular software packages. (Copyright 2018 PayScale.com)
Information Technology (IT) Assistant Tasks
- Assist with installation, troubleshooting and support for hardware, software, and networks.
- Troubleshoot, document, and resolve technical issues with local and remote equipment.
- Coordinate calls with information technology (IT) vendors and providers.
- Configure and maintain equipment like PCs, printers, scanners, phones, and network equipment.
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