The average pay for a Technical Support Specialist is AED 102,334 per year. Experience strongly influences income for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

AED 40,468 - AED 318,641
AED 40K
AED 100K
AED 320K
MEDIAN: AED 102,334
10%
50%
90%
AED 0AED 362K
Salary AED 40,468 - AED 318,641
Bonus AED 10,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 40,722 - AED 362,703
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 17 Feb 2018
  • Individuals Reporting: 56

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

Read More...

Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Pay Difference by Location

National Average: AED 104,517

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Specialist

Gender

Female
14 %
Male
86 %
Less than 1 year
2%
1-4 years
28%
5-9 years
31%
10-19 years
28%
20 years or more
12%

Experience Affects Technical Support Specialist Salaries

▲20%

National Average
AED 105,000

▼3%

▼43%

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
2%
1-4 years
28%
5-9 years
31%
10-19 years
28%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 26%
vision benefits
Vision: 18%
no benefits
None: 18%