The average pay for a Technical Support Specialist is AED 99,897 per year. Experience strongly influences income for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

AED 24,328 - AED 308,692
AED 24K
AED 96K
AED 310K
MEDIAN: AED 95,810
10%
50%
90%
AED 0AED 355K
Salary AED 24,328 - AED 308,692
Bonus AED 13,412
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 25,403 - AED 355,015
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 14 Jul 2018
  • Individuals Reporting: 61

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Pay By Employer

$0$67K

$37,126

$24,960

Verizon Wireless
11 profiles
$40,463

$31,864

T-Mobile, Inc.
11 profiles
$36,217

$40,830

$32,107

$30,025

AT&T Inc.
6 profiles
$38,574

$30,918

Technical Support Specialist Job Listings

Pay Difference by Location

National Average: AED 98,746

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Specialist

Gender

Female
13 %
Male
87 %
Less than 1 year
2%
1-4 years
27%
5-9 years
32%
10-19 years
29%
20 years or more
11%

Experience Affects Technical Support Specialist Salaries

▲27%

National Average
AED 99,000

▼3%

▼39%

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
2%
1-4 years
27%
5-9 years
32%
10-19 years
29%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 24%
vision benefits
Vision: 16%
no benefits
None: 19%