The average pay for a Technical Support Specialist in Dubai is AED 85,762 per year. Most people with this job move on to other positions after 10 years in this career.

AED 34,255 - AED 247,301
AED 34K
AED 86K
AED 250K
MEDIAN: AED 85,762
10%
50%
90%
AED 0AED 265K
Salary AED 34,255 - AED 247,301
Bonus AED 6,258
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 34,765 - AED 265,763
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 19 May 2018
  • Individuals Reporting: 36

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Key Stats for Technical Support Specialist

Gender

Female
14 %
Male
86 %
Less than 1 year
3%
1-4 years
32%
5-9 years
32%
10-19 years
24%
20 years or more
11%

Experience Affects Technical Support Specialist Salaries

National Average
AED 92,000

▼4%

▼34%

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
3%
1-4 years
32%
5-9 years
32%
10-19 years
24%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 25%
vision benefits
Vision: 17%
no benefits
None: 25%