Avg. Base Salary (AED)
The average salary for a Telephone Operator is AED 17,050
What Do Telephone Operators Do?
A telephone operator is required to screen incoming calls and direct inbound calls to the appropriate person or department. They are required to announce any incoming visitors to the office and provide identification badges that allow them to enter the location that the person is visiting. The operator will be required to maintain a the names of visitors and what times they entered and left the building. Depending on the office, they may be required to take and log dropped-off mail or …Read more
- Answer calls, provide information and direct calls to appropriate extensions.
- Complete clerical and administrative duties.
- Triage and transfer calls.
- Document calls in database, including escalating important or problematic contacts.