A Receptionist / Telephone Operator earns an average wage of AU$19.83 per hour. People in this job generally don't have more than 20 years' experience.

AU$27,148 - AU$56,291
AU$27K
AU$42K
AU$56K
MEDIAN: AU$42,168
10%
50%
90%
AU$16.69 - AU$25.11
AU$17
AU$20
AU$25
MEDIAN: AU$19.90
10%
50%
90%
AU$0AU$56K
Salary AU$27,148 - AU$56,291
Bonus AU$1,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$32,134 - AU$53,262
  • Country: Australia
  • Currency: AUD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 45
Hourly Data AU$0AU$29
Hourly Rate AU$16.69 - AU$25.11
Overtime AU$29.71
Annual Data AU$0AU$53K
Bonus AU$1,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$32,134 - AU$53,262
  • Country: United States
  • Currency: AUD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 82

Job Description for Receptionist / Telephone Operator

Receptionists/telephone operators typically work for businesses that need someone to greet customers, direct them on where to go, and answer their questions by telephone or in person. Although offices are common employers, these individuals may also work in locations such as salons and hotels. While most offices operate during regular business hours, some positions may require alternative and/or flexible shifts.

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Receptionist / Telephone Operator Tasks

  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.

Receptionist / Telephone Operator Job Listings

Pay by Experience Level for Receptionist / Telephone Operator

Pay by Experience for a Receptionist / Telephone Operator has a positive trend. An entry-level Receptionist / Telephone Operator with less than 5 years of experience can expect to earn an average total compensation of AU$40,000 based on 89 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Receptionist / Telephone Operator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$42,000 based on 28 salaries. An experienced Receptionist / Telephone Operator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$46,000 based on 18 salaries. A Receptionist / Telephone Operator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$50,000 based on 9 salaries.

Pay Difference by Location

National Average: AU$41,744

Larger city markers indicate a job is popular in that location.

Receptionist / Telephone Operator Reviews

Q: What is it like working as a Receptionist / Telephone Operator?

Receptionist / Telephone Operator in Melbourne:
"Im not sure what title I am."
Pros: The Hours. Completion of jobs. Desk work. Organising all paper work.
Cons: I'm not sure what title I am: Receptionist. Estimator. Invoicing. Running Earns. Labour. Purchase Orders. Are some of the things I do.. Fixing problems handed to me. Contacting multiple business to insure everyone is on the same page.

Receptionist / Telephone Operator in Melbourne:
"Its a people person occupation and can be challenging to ful."
Pros: Resolving any situation as it is presented and seeing both the customer and the Employer happy with my 110% effort!
Cons: Big Dramas caused by my boss and working with figures is critical we have an eye for detail and are avoiding any errors in bookeeping and journals. Can be very hectic on days and cannot get through all my tasks as I wish for the day.

Receptionist / Telephone Operator in Sydney:
"Love my job but feel under appreciated."
Pros: Helping clients achieve satisfaction with their requests & applications, assisting advisers with administration requirements.
Cons: My wage.

Related Job Salaries

Key Stats for Receptionist / Telephone Operator

Gender

Female
90 %
Male
10 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.
Less than 1 year
17%
1-4 years
46%
5-9 years
17%
10-19 years
13%
20 years or more
7%

Experience Affects Receptionist / Telephone Operator Salaries

▲20%

▲11%

▲1%

National Average
AU$42,000

▼3%

Skills That Affect Receptionist / Telephone Operator Salaries


National Average
AU$42,000


Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
17%
1-4 years
46%
5-9 years
17%
10-19 years
13%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 2%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 98%