The average pay for a Senior Professional Service Consultant with IT Consulting skills is AU$112,461 per year. Experience has a moderate effect on income for this job. Most people with this job move on to other positions after 20 years in this field.
|Salary||AU$81,046 - AU$154,656|
|Bonus||AU$2,043 - AU$20,322|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|AU$81,266 - AU$167,508|
Job Description for Senior Professional Service Consultant
A senior professional service consultant must take charge of consulting with clients on site and after the sale. Product implementation is a major concern for clients after they have purchased the system, and the senior consultant must facilitate building client knowledge of their new purchase. After a new product's initial launch, the consultant provides a wide range of training and educational services for new and existing clients, both in-house and on-site. After a product launch, the consultant also provides ongoing progress reports and documentation on the product's progress within the client's organization.Read More...
Additional duties include the ability to design customized integration processes for new clients, as well as for upgrades to programs used by existing clients. Because so much time is spent on-site, the ideal candidate has the ability to work independently and be a self-starter. Because there is so much client interaction in this position, an ability to take constructive criticism and make subsequent changes is a must. As the company upgrades existing applications, the senior professional service consultant needs an aptitude for quickly mastering the new facets of the software and to communicate those facets in a user-friendly, accessible manner.
A travel schedule of as much as 80 percent is typical, and work schedules depend on client need. Previous experience as a senior professional service consultant is a must for this position. (Copyright 2018 PayScale.com)
Senior Professional Service Consultant Tasks
- Conduct an analysis of customer needs to implement product solutions and provide feedback to internal teams.
- Track and document opportunities to improve workflow related to product and its implementation.
- Customer interaction from initial presentation of products to final invoice.
- Act as technical lead and provide subject matter expertise and implementation guidance for customers.
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