The average salary for an Applications and Support Engineer is C$62,614 per year. Most people with this job move on to other positions after 10 years in this field.
|Salary||C$45,029 - C$75,394|
|Bonus||C$0.00 - C$5,182|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|C$44,000 - C$83,325|
|Bonus||C$0.00 - C$5,182|
|Total Pay (||C$44,000 - C$83,325|
Job Description for Applications and Support Engineer
An applications support engineer works with other members of an organization to ensure a satisfactory end-user experience for individuals using proprietary software.Read More...
At the beginning of projects, the applications support engineer must effectively communicate with clients to learn their core requirements and needs. Using that knowledge, the applications support engineer then performs a variety of tasks to ensure that the application is satisfactory. They develop a test plan and then coordinate the testing of the application; after receiving test results, the application support engineer works with software engineers to develop any necessary upgrades for the application. After any appropriate upgrades are implemented, the applications support engineer oversees the installation of the application and performs any additional needed testing. The applications support engineer is also responsible for ensuring that the application appropriately interacts with any necessary database or servers.
Aside from working on the application itself, the applications support engineer also writes technical documentation for users and other members of the application implementation team. Throughout this process, they must keep an open line of communications with the client. Additionally, the application support engineer may need to make a final report on the completion of the application.
Applications support engineers usually hold a bachelor's degree in computer science or a related field. To perform the functions of the job, the applications support engineer must be an effective communicator with excellent troubleshooting, database, and information technology (IT) skills. (Copyright 2018 PayScale.com)
Applications and Support Engineer Tasks
- Monitor the day to day performance of computers and computer systems.
- Enter commands and verify proper system operation through observation to detect errors.
- Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
Applications and Support Engineer Pay By Employer
The Mathworks, Inc.
Applications and Support Engineer Job Listings
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Key Stats for Applications and Support Engineer
Rated 4 out of 5
based on 3 votes.