Client Service Manager with Customer Relationship Management (CRM) Skills Salary (Canada)

The average pay for a Client Service Manager with Customer Relationship Management (CRM) skills is C$55,177 per year.

C$41,755 - C$79,811
C$42K
C$56K
C$80K
MEDIAN: C$55,508
10%
50%
90%
C$14.24 - C$22.97
C$18
MEDIAN: C$18.04
50%
C$0C$84K
Salary C$41,755 - C$79,811
Bonus C$480 - C$7,231
Profit Sharing C$2,500
Commission C$5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,176 - C$84,858
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 117
Hourly Data C$0C$37
Hourly Rate C$18.04
Overtime C$35.97
Annual Data C$0C$84K
Bonus C$480 - C$7,231
Commission C$5,000
Profit Sharing C$2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,176 - C$84,858
  • Country: United States
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 8

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

Read More...

Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Pay by Experience Level for Client Service Manager

Pay by Experience for a Client Service Manager has a positive trend. An entry-level Client Service Manager with less than 5 years of experience can expect to earn an average total compensation of C$52,000 based on 24 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$58,000 based on 22 salaries. An experienced Client Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$63,000 based on 17 salaries. A Client Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$62,000 based on 11 salaries.

Pay Difference by Location

National Average: C$56,891

Larger city markers indicate a job is popular in that location.

Key Stats for Client Service Manager

Gender

Female
74 %
Male
26 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 18 votes.
1-4 years
34%
5-9 years
30%
10-19 years
20%
20 years or more
16%

Experience Affects Client Service Manager Salaries

Experienced
▲11%

Late-Career
▲8%

Mid-Career
▲2%

National Average
C$57,000

Entry-Level
▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 18 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

1-4 years
34%
5-9 years
30%
10-19 years
20%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 79%
vision benefits
Vision: 54%
no benefits
None: 13%