An Entry-Level Client Service Manager earns an average salary of C$51,648 per year.

C$40,102 - C$72,280
C$40K
C$51K
C$72K
MEDIAN: C$51,167
10%
50%
90%
C$14.74 - C$18.46
C$18
MEDIAN: C$17.59
50%
C$0C$73K
Salary C$40,102 - C$72,280
Bonus C$515 - C$9,635
Profit Sharing C$2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$39,041 - C$73,053
  • Country: Canada
  • Currency: CAD
  • Updated: 22 Jan 2018
  • Individuals Reporting: 102
Hourly Data C$0C$37
Hourly Rate C$17.59
Overtime C$35.97
Annual Data C$0C$73K
Bonus C$515 - C$9,635
Profit Sharing C$2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$39,041 - C$73,053
  • Country: United States
  • Currency: CAD
  • Updated: 22 Jan 2018
  • Individuals Reporting: 7

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Pay Difference by Location

National Average: C$52,172

Larger city markers indicate a job is popular in that location.

Key Stats for Client Service Manager

Gender

Female
68 %
Male
32 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.
Less than 1 year
2%
1-4 years
75%
5-9 years
23%

Skills That Affect Client Service Manager Salaries

Customer Relationship Management (CRM)
▼0%

National Average
C$52,000

Project Management
▼2%

People Management
▼3%

Customer Service
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.

Gender

Female
68 %
Male
32 %

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 77%
vision benefits
Vision: 51%
no benefits
None: 12%