C$33,764
Avg. Salary
C$14.72
Avg. Hourly Rate

Average additional compensation:

C$2,250

Bonus

C$6,384

Commission

What am I worth?
How should I pay?

The average pay for a Collection Agent is C$14.72 per hour.

The average pay for a Collection Agent is C$33,764 per year.

C$11.59
10%
C$14.72
50%
C$19.89
90%
MEDIAN C$14.72
C$24k
10%
C$34k
50%
C$48k
90%
MEDIAN C$33,764
C$23,584 - C$47,881
C$24K
C$34K
C$48K
MEDIAN: C$33,764
10%
50%
90%
C$11.59 - C$19.89
C$12
C$15
C$20
MEDIAN: C$14.72
10%
50%
90%
C$0C$47K
Salary C$23,584 - C$47,881
Bonus C$150 - C$5,000
Commission C$6,384
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,251 - C$45,950
  • Country: Canada
  • Currency: CAD
  • Updated: 14 Jan 2019
  • Individuals Reporting: 56
Hourly Data C$0C$28
Hourly Rate C$11.59 - C$19.89
Hourly Tips C$6.25
Overtime C$20.00
Annual Data C$0C$45K
Bonus C$150 - C$5,000
Commission C$6,384
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,251 - C$45,950
  • Country: United States
  • Currency: CAD
  • Updated: 14 Jan 2019
  • Individuals Reporting: 50

Job Description for Collection Agent

  • Contact customers to resolve billing issues.
  • Research, compile, maintain, and manage data related to collection efforts.
  • Coordinate resolution of past due accounts by arranging for payment, repossession, etc.

Collection Agent Job Listings

Pay by Experience Level for Collection Agent

Pay by Experience for a Collection Agent has a positive trend. An entry-level Collection Agent with less than 5 years of experience can expect to earn an average total compensation of C$31,000 based on 42 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Collection Agent with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$40,000 based on 16 salaries. An experienced Collection Agent which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$42,000 based on 10 salaries. A Collection Agent with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$50,000 based on 6 salaries.

Pay Difference by Location

27%

18%

10%

-13%

National Average: C$33,181

Larger city markers indicate a job is popular in that location.

Collection Agent Reviews

Q: What is it like working as a Collection Agent?

Collection Agent in Mississauga:
Pros:
Cons: Lack of strong management and a proper HR office/manager.

Collection Agent in Vancouver:
Pros: Stable job, good benefits and for the most part I enjoy the people I work with. Another thing I really appreciate is how flexible the shifts are, as long as you are able to make your hours up.
Cons: Repetitive, lacks stimulation, boring environment, can be very stressful working with tough quotas and dealing on with irate debtors.

Related Job Salaries

Key Stats for Collection Agent

Gender

Female
64 %
Male
36 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 13 votes.
Less than 1 year
9%
1-4 years
54%
5-9 years
17%
10-19 years
16%
20 years or more
4%

Experience Affects Collection Agent Salaries

▲49%

▲28%

▲21%

National Average
C$33,000

▼6%

Skills That Affect Collection Agent Salaries

▲7%

National Average
C$33,000

▼8%


Job Satisfaction

Satisfied
Rated 3 out of 5
based on 13 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
9%
1-4 years
54%
5-9 years
17%
10-19 years
16%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 68%
vision benefits
Vision: 51%
no benefits
None: 25%