A Credit / Collections Supervisor earns an average salary of C$57,925 per year. For the first five to ten years in this position, pay increases somewhat, but any additional experience does not have a big effect on pay.

C$40,148 - C$64,858
C$40K
C$54K
C$65K
MEDIAN: C$53,540
10%
50%
90%
C$0C$68K
Salary C$40,148 - C$64,858
Bonus C$1,505 - C$6,389
Profit Sharing C$1,831
Commission C$10,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,135 - C$68,340
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 119

Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Manage the credit, collections, and billing process, and supervise staff.
  • Calculate monthly, quarterly, and annual reports for individual and all accounts.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.

Common Career Paths for Credit / Collections Supervisor


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Credit / Collections Supervisor Job Listings

Pay by Experience Level for Credit / Collections Supervisor

Pay by Experience for a Credit / Collections Supervisor has a positive trend. An entry-level Credit / Collections Supervisor with less than 5 years of experience can expect to earn an average total compensation of C$54,000 based on 11 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Credit / Collections Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$63,000 based on 17 salaries. An experienced Credit / Collections Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$60,000 based on 28 salaries. A Credit / Collections Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$57,000 based on 17 salaries.

Pay Difference by Location

National Average: C$54,701

Larger city markers indicate a job is popular in that location.

Credit / Collections Supervisor Reviews

Q: What is it like working as a Credit / Collections Supervisor?

Credit / Collections Supervisor in Montréal:
"Limited Growth."
Pros: Department head gives me full support and trust. Is always open and assuring, when needed, and is caring to personal issues.
Cons: Limited growth in the department. No possibility of progress unless another department has an opened position.

Related Job Salaries

Key Stats for Credit / Collections Supervisor

Gender

Female
79 %
Male
21 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 18 votes.
Less than 1 year
1%
1-4 years
17%
5-9 years
21%
10-19 years
38%
20 years or more
23%

Experience Affects Credit / Collections Supervisor Salaries

▲14%

▲9%

▲4%

National Average
C$55,000

▼1%

Skills That Affect Credit / Collections Supervisor Salaries

bill collections
▲6%

National Average
C$55,000

▼2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 18 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
1%
1-4 years
17%
5-9 years
21%
10-19 years
38%
20 years or more
23%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 85%
vision benefits
Vision: 52%
no benefits
None: 9%