The average pay for a Customer Service Manager, Banking is C$46,426 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.

C$38,255 - C$57,597
C$38K
C$49K
C$58K
MEDIAN: C$48,879
10%
50%
90%
C$21.05 - C$25.34
C$23
MEDIAN: C$23.10
50%
C$0C$58K
Salary C$38,255 - C$57,597
Bonus C$4,000
Profit Sharing C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$40,000 - C$58,984
  • Country: Canada
  • Currency: CAD
  • Updated: 19 Jan 2018
  • Individuals Reporting: 30
Hourly Data C$0C$25
Hourly Rate C$23.10
Annual Data C$0C$58K
Bonus C$4,000
Profit Sharing C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$40,000 - C$58,984
  • Country: United States
  • Currency: CAD
  • Updated: 19 Jan 2018
  • Individuals Reporting: 9

Job Description for Customer Service Manager, Banking

Customer service managers of banking are responsible for managing client service satisfaction-related aspects for their organizations, which involves providing support and resolution for customer concerns and questions and managing other banking professionals with the same tasks. They must have strong problem-solving skills and interpersonal abilities to resolve problems and reach all service objectives in a timely manner.

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Customer Service Manager, Banking Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Customer Service Manager, Banking Pay By Employer

$0$53K

Wells Fargo Bank
30 profiles
$43,655

$45,960

Customer Service Manager, Banking Job Listings

Customer Service Manager, Banking Reviews

Q: What is it like working as a Customer Service Manager, Banking?

Customer Service Manager, Banking in London:
"Busy."
Pros: Coaching and being with my people!
Cons: No structure, no relief and no support.

Related Job Salaries

Key Stats for Customer Service Manager, Banking

Gender

Female
70 %
Male
30 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
Less than 1 year
3%
1-4 years
31%
5-9 years
36%
10-19 years
18%
20 years or more
13%

Experience Affects Customer Service Manager, Banking Salaries

Mid-Career
▲2%

National Average
C$49,000

Entry-Level
▼2%

Experienced
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
3%
1-4 years
31%
5-9 years
36%
10-19 years
18%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 89%
vision benefits
Vision: 79%
no benefits
None: 5%