C$46,455
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Customer Support Engineer your job title? Find out what you're worth.

The average pay for a Customer Support Engineer in Ottawa, Ontario is {{pay}} per hour.

The average pay for a Customer Support Engineer in Ottawa, Ontario is C$46,455 per year.

C$0.00
10%
C$0.00
50%
C$0.00
90%
MEDIAN C$0.00
C$42k
10%
C$46k
50%
C$62k
90%
MEDIAN C$46,455
C$42,000 - C$61,935
C$46K
MEDIAN: C$46,455
50%

Job Description for Customer Support Engineer

Customer support engineers respond to customer inquiries about technical problems through an Internet-based system, telephone calls, and email. They must have strong communication skills, both verbal and written, and be able to work under pressure to solve the technical problems for personal and business clients.

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Customer Support Engineer Tasks
  • Directly troubleshoot and solve technical issues with customers.
  • Document customer needs, problems, interventions and interactions, informing clients as changes occur.
  • Use debugging tools, simulations, and scripts to isolate and fix problems.
  • Guide and assist with installations and technical training, including documentation.

Customer Support Engineer Job Listings

Key Stats for Customer Support Engineer

Gender

Female
33 %
Male
67 %
1-4 years
100%

Gender

Female
33 %
Male
67 %

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 89%
vision benefits
Vision: 33%
no benefits
None: