A Desktop Support Analyst in Calgary, Alberta earns an average wage of C$30.23 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

C$40,217 - C$69,260
C$40K
C$59K
C$69K
MEDIAN: C$58,792
10%
50%
90%
C$21.45 - C$48.94
C$21
C$30
C$49
MEDIAN: C$30.15
10%
50%
90%
C$0C$83K
Salary C$40,217 - C$69,260
Bonus C$5,500
Profit Sharing C$5,160
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$42,130 - C$83,196
  • Country: Canada
  • Currency: CAD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 25
Hourly Data C$0C$48
Hourly Rate C$21.45 - C$48.94
Overtime C$21.75
Annual Data C$0C$83K
Bonus C$5,500
Profit Sharing C$5,160
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$42,130 - C$83,196
  • Country: United States
  • Currency: CAD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 12

Job Description for Desktop Support Analyst

Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage.

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Desktop Support Analyst Tasks

  • Maintain, analyze, and repair hardware and software systems.
  • Respond to tickets, and troubleshoot and resolve problems in a timely manner.
  • Support and enforce information technology (IT) policies.
  • Set up and configure new systems, new applications, and upgrades.
  • Manage user account information, permissions, and rights, including groups.

Desktop Support Analyst Job Listings

Key Stats for Desktop Support Analyst

Gender

Female
11 %
Male
89 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.
Less than 1 year
3%
1-4 years
38%
5-9 years
19%
10-19 years
35%
20 years or more
5%

Experience Affects Desktop Support Analyst Salaries

National Average
C$61,000

▼2%

▼5%

▼11%

Skills That Affect Desktop Support Analyst Salaries

National Average
C$61,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
19%
10-19 years
35%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 64%
vision benefits
Vision: 54%
no benefits
None: 29%