An Entry-Level Help Desk Analyst (Computer) earns an average salary of C$43,542 per year.

C$35,025 - C$51,952
C$35K
C$43K
C$52K
MEDIAN: C$43,221
10%
50%
90%
C$13.49 - C$30.00
C$13
C$18
C$30
MEDIAN: C$18.28
10%
50%
90%
C$0C$52K
Salary C$35,025 - C$51,952
Bonus C$0.00 - C$3,565
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,812 - C$52,669
  • Country: Canada
  • Currency: CAD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 52
Hourly Data C$0C$33
Hourly Rate C$13.49 - C$30.00
Overtime C$33.99
Annual Data C$0C$52K
Bonus C$0.00 - C$3,565
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,812 - C$52,669
  • Country: United States
  • Currency: CAD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 19

Job Description for Help Desk Analyst (Computer)

A help desk analyst (computer) provides technical support on computers. He or she offers assistance either to the employees of a company who need to use them for work or, in the case of hardware or software companies, for customers who have made purchases from the company. The help desk analyst listens to the difficulties an employee or customer is having and works to attempt to solve the problems.

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Help Desk Analyst (Computer) Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

Help Desk Analyst (Computer) Job Listings

Key Stats for Help Desk Analyst (Computer)

Gender

Female
10 %
Male
90 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
8%
1-4 years
76%
5-9 years
15%

Skills That Affect Help Desk Analyst (Computer) Salaries

Help Desk / Desktop Support (Tier 2)
▲6%

National Average
C$43,000

Help Desk / Desktop Support (Tier 1)
▼1%

Help Desk / Desktop Support
▼3%

Cisco Networking
▼4%

A+
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
10 %
Male
90 %

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 72%
vision benefits
Vision: 60%
no benefits
None: 23%