A Customer Service Agent earns an average salary of €22,251 per year. Most people with this job move on to other positions after 20 years in this career.

€14,139 - €31,048
€14K
€22K
€31K
MEDIAN: €22,251
10%
50%
90%
€9.25 - €10.74
€10
MEDIAN: €10.11
50%
€0€31K
Salary €14,139 - €31,048
Bonus €1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€14,323 - €31,078
  • Country: Germany
  • Currency: EUR
  • Updated: 20 Jan 2018
  • Individuals Reporting: 66
Hourly Data €0€10
Hourly Rate €10.11
Annual Data €0€31K
Bonus €1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€14,323 - €31,078
  • Country: United States
  • Currency: EUR
  • Updated: 20 Jan 2018
  • Individuals Reporting: 9

Job Description for Customer Service Agent

Customer service agents work in many types of private businesses, including at retail, insurance, and travel establishments. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care.

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Customer Service Agent Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Customer Service Agent Pay By Employer

$0$53K

$32,335

$25,820

Alorica, Inc.
13 profiles
$20,800

$21,772

$31,068

$35,974

Best Buy
10 profiles
$23,972

$24,960

$34,339

Sykes
8 profiles
$19,883

Customer Service Agent Job Listings

Pay Difference by Location

National Average: €21,607

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Agent

Gender

Female
50 %
Male
50 %
Less than 1 year
19%
1-4 years
53%
5-9 years
15%
10-19 years
13%

Experience Affects Customer Service Agent Salaries

▲6%

National Average
€22,000

▼1%

▼2%

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
19%
1-4 years
53%
5-9 years
15%
10-19 years
13%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 15%
vision benefits
Vision: 10%
no benefits
None: 38%