EGP 97,667
Avg. Salary
Avg. Hourly Rate
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The average pay for a Customer Service Manager with Microsoft Office skills is {{pay}} per hour.

The average pay for a Customer Service Manager with Microsoft Office skills is EGP 97,667 per year.

$0
10%
$0
50%
$0
90%
MEDIAN $0
$69k
10%
$98k
50%
$146k
90%
MEDIAN $97,667

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

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Customer Service Manager Tasks

  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.

Customer Service Manager with Microsoft Office Skills Pay By Employer

$0$31K

$26,996

Customer Service Manager Job Listings

Customer Service Manager Reviews

Q: What is it like working in Cairo?

Customer Service Manager in Cairo:
"Hectic."
Pros: Friendly atmosphere
Cons: Traffic/ Caliber of people

Key Stats for Customer Service Manager

Gender

Female
50 %
Male
50 %
1-4 years
11%
5-9 years
44%
10-19 years
44%

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
11%
5-9 years
44%
10-19 years
44%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 33%
vision benefits
Vision: 33%
no benefits
None: 33%