HK$309,940
Avg. Salary
Avg. Hourly Rate
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The average pay for an Assistant Manager, Customer Service is {{pay}} per hour.

The average pay for an Assistant Manager, Customer Service is HK$309,940 per year.

$0
10%
$0
50%
$0
90%
MEDIAN $0
$122k
10%
$310k
50%
$482k
90%
MEDIAN $309,940
HK$121,653 - HK$481,604
HK$120K
HK$310K
HK$480K
MEDIAN: HK$309,940
10%
50%
90%
HK$0HK$508K
Salary HK$121,653 - HK$481,604
Bonus HK$0.00 - HK$264,294
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$121,653 - HK$508,235
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 13 Nov 2018
  • Individuals Reporting: 36

Job Description for Assistant Manager, Customer Service

Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content presented during meetings (such as data trends and graphical representations) and how it may affect their team. In order to qualify for this position, candidates typically are expected to hold a bachelor’s degree. Applicants are also expected to have several years' experience in management. They also must have exceptional interpersonal and management skills. (Copyright 2018 PayScale.com)


Assistant Manager, Customer Service Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Assistant Manager, Customer Service Pay By Employer

$0$50K

$32,044

Cinemark
17 profiles
$22,947

Food Lion
16 profiles
$22,700

$29,626

$37,235

Circlek
11 profiles
$20,769

Massage Envy
10 profiles
$24,833

$20,882

Advance America
9 profiles
$25,665

Hy-Vee, Inc.
9 profiles
$21,380

Assistant Manager, Customer Service Job Listings

Pay Difference by Location

-9%

National Average: HK$330,640

Larger city markers indicate a job is popular in that location.

Key Stats for Assistant Manager, Customer Service

Gender

Female
29 %
Male
71 %
1-4 years
17%
5-9 years
50%
10-19 years
33%

Gender

Female
29 %
Male
71 %

Years of Experience

1-4 years
17%
5-9 years
50%
10-19 years
33%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 70%
vision benefits
Vision: 15%
no benefits
None: