HK$369,730
Avg. Salary
Avg. Hourly Rate
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The average pay for a Client Service Manager in Hong Kong is {{pay}} per hour.

The average pay for a Client Service Manager in Hong Kong is HK$369,730 per year.

10%
HK$0.00
10%
HK$0.00
50%
HK$0.00
90%
90%
MEDIAN HK$0.00
10%
HK$241k
10%
HK$370k
50%
HK$589k
90%
90%
MEDIAN HK$369,730
HK$240,784 - HK$589,397
HK$370K
MEDIAN: HK$369,730
50%

Job Description for Client Service Manager

A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for department-wide issues to organizational management.

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Client Service Manager Tasks
  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Client Service Manager Job Listings

Key Stats for Client Service Manager

Gender

Female
67 %
Male
33 %
Less than 1 year
13%
1-4 years
38%
5-9 years
38%
10-19 years
13%

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
13%
1-4 years
38%
5-9 years
38%
10-19 years
13%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 40%
vision benefits
Vision:
no benefits
None: 20%