HK$388,501
Avg. Salary
Avg. Hourly Rate
Help us gather more data!
Is Customer Relationship Management (CRM) Manager your job title? Get your free, personalized salary report
Take our survey now »

The average pay for a Customer Relationship Management (CRM) Manager is {{pay}} per hour.

The average pay for a Customer Relationship Management (CRM) Manager is HK$388,501 per year.

$0
10%
$0
50%
$0
90%
MEDIAN $0
$143k
10%
$389k
50%
$760k
90%
MEDIAN $388,501
HK$143,034 - HK$759,837
HK$140K
HK$390K
HK$760K
MEDIAN: HK$388,501
10%
50%
90%
HK$0HK$871K
Salary HK$143,034 - HK$759,837
Bonus HK$20,426 - HK$120,805
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$162,900 - HK$871,368
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 13 Nov 2018
  • Individuals Reporting: 18

Job Description for Customer Relationship Management (CRM) Manager

Customer relationship management (CRM) managers work in many types of industries to ensure organizations' success in profitability, reputation, and customer satisfaction. These professionals manage the relationship between the business and the consumer. A CRM manager is concerned with customer experience: How can the business improve the customer’s satisfaction and the likelihood that they return for future business? CRM managers also often work closely with the marketing department, providing employees with tools and technology to better serve customer needs.

Read More...

Customer Relationship Management (CRM) Manager Tasks

  • Develop and execute marketing campaign strategy and analyze campaign performance.
  • Communicate with internal and external partners to meet customer expectations.
  • Negotiate contract renewal, draft reports, and provide progress analysis.
  • Monitor and provide support on the implementation of service agreements.

Customer Relationship Management (CRM) Manager Job Listings

Pay Difference by Location

National Average: HK$415,252

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Relationship Management (CRM) Manager

Gender

Female
63 %
Male
38 %
1-4 years
28%
5-9 years
22%
10-19 years
44%
20 years or more
6%

Gender

Female
63 %
Male
38 %

Years of Experience

1-4 years
28%
5-9 years
22%
10-19 years
44%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 76%
vision benefits
Vision: 18%
no benefits
None: 12%