HK$193,071
Avg. Salary
Avg. Hourly Rate
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The average pay for a Customer Service Supervisor is {{pay}} per hour.

The average pay for a Customer Service Supervisor is HK$193,071 per year.

10%
HK$0.00
10%
HK$0.00
50%
HK$0.00
90%
90%
MEDIAN HK$0.00
10%
HK$93k
10%
HK$193k
50%
HK$287k
90%
90%
MEDIAN HK$193,071
HK$93,080 - HK$286,869
HK$93K
HK$190K
HK$290K
MEDIAN: HK$193,071
10%
50%
90%
HK$0HK$307K
Salary HK$93,080 - HK$286,869
Bonus HK$20,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$93,080 - HK$307,970
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 25 Feb 2019
  • Individuals Reporting: 15

Job Description for Customer Service Supervisor

The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position.

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Customer Service Supervisor Job Listings

Pay Difference by Location

National Average: HK$194,625

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Supervisor

Gender

Female
75 %
Male
25 %
Less than 1 year
7%
1-4 years
73%
5-9 years
20%

Gender

Female
75 %
Male
25 %

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 50%
vision benefits
Vision: 17%
no benefits
None: 17%